Looking for help setting a fitbit watch

[Dznypal]

My Fitbit battery was completely out somehow then with daylight saving time ending the time is now way off. I can’t figure out how to set the time. I go into settings and there’s nothing there for time. Any ideas on what to do. Thanks

 

[Kathryn Merteuil]

I think a lot of it depends on the particular model you have... but generally I think you would use your phone:

1. go to fitbit app on your phone
2. tap your picture at top left
3. tap "app settings" a little ways down the page
4. tap "time zone"
5. UN check set time zone automatically
6. Choose your timezone manually
7. Then sync your fitbit w/your phone

I know this because I traveled to another timezone one day... and my fitbit got stuck in the OTHER time zone and I could not figure out how to make it display the correct time when I got back into my own time zone. Turning off/on did nothing. Finally I googled around til I found those basic instructions. It worked for me. After I got the time to display correctly again, I went back in and "re-checked" set time zone automatically. Just because I figured it's better that way.

 

[EACarlson]

This is correct, there is no way to set the time from the fitbit, it displays the time the app tells it to display. I've left the use network time box unchecked and change the time zone whenever I travel, otherwise it always seems to take long enough one way or the other that I have to fix it manually anyway.

 

[fly girl]

Did you sync your Fitbit with the app? Typically that resets the time correctly.

 

[mrsstats79]

You can call them, they have great customer service