I would be super annoyed as well!!!
Sadly you didn't not have a magical night with the Disney Travel Company.
Thanks. Come to think about it, she didn't even wish me a magical day. Hmmph!
So sorry that your phone call was not that magical at all! I think the trick ist that if you are not happy with the CM you are dealing with, just end the phone call and call back immediately. To be honest, I was relieved that you had problems understanding the CM. That happened to me a few times and I just thought it was due to English not being my native language...
Definitely not just you. The cm had a very heavy Indian accent, and spoke very quietly as well. It was very hard to understand her. I was asking her to repeat everything as I either couldn't hear her, or if I could I couldn't understand her.
I absolutely agree on your reasoning about Universal. I still have not made it there. And I think going there after HP has opened, is a good idea and staying there even more!!
I actually really do want to see HP world so I am looking forward to going, even if it will take away a few days from Disney.
Your friend's ADR suggestions are interesting and I like the idea of Jellyrolls. Perhaps you might want to combine it with dinner on the Boardwalk? I had a fantastic meal at FF on my last trip. Or you might be able to try the new restaurant which is replacing Spoodles.
I'm really liking the Jellyrolls idea, especially as there is no more Pleasure Island to keep us entertained at night. Our last trip we were at the parks late every night, and didn't have the energy to go anywhere after that. This trip since I have more free time added in, I want to try to check out some other things. I've heard such good things about Jellyrolls too.
The only restaurant I've eaten in over in that area is the ESPN club. I'll have to look up the menus for the places over there.
Oh my goodness, what a nightmare on the phone system!!! I hope you can get everything straightend out soon, I know it'll make you feel better. This time, if you get a CM you're not comfortable with, feel free to excuse yourself from the call and hang up and call back. I've done that in the past if I haven't felt "right" about the call.
It was really the being stuck on hold forever that was getting to me more than anything else. Believe me, I know what it's like to have computer issues, they happen occasionally at my part time job, but at least get back on the line and let the customer know why there is a delay. I couldn't tell if I had been forgotten or what. I should have just hung up and called back.
Oh and I am very proud of your new ticker!! Good for you doing the marathon next year.
Thanks! It's not written in stone yet, but I'm going to try. I'll see how my running is going at the end of the summer before making up my mind to pay the registration fee. Once I do that, I'm committed to training through the winter and want to be sure I have a good shot of completing it.
I didn't think I'd be ready in time, but a bunch of people on a disney running forum I post on feel there is plenty of time. I've been feeling enabled, and really good on my runs so I'm going to give it a try.
I just wish Disney would post the preferred hotels for the event so I could have an idea of how much money I'll be spending. For the ToT run this year the preferred deluxe is Boardwalk. If I wasn't going in Dec. I'd be so tempted!
I'm so sorry you went through all that last night with Disney!!!

Just think...it's a new days!!! It's got to get better!! Good luck!!!
Thanks! I might try to call on my lunch hour from my cell phone. The problem with that is since my desk is in the center of my building and there are no windows in my department, I don't really get terribly good cell phone service. I'll have to see how it goes. I miss the 800 number so I could call from work.
Gosh I hate that! I hope she was new and will get some help when they review her calls...
I hope you have a better day today!
She really sounded like she was reading off a script. Usually when I call the CM's are really nice and chatty. This one sounded like she didn't want to be bothered. No chit chat at all.

So sorry that does sound frusterating. I wander if she was right on the CBR quote? I think I would have jumped on that if it was right.
.
I was kicking myself afterwards thinking that! That would have been cheaper than the
AAA rate I'm paying for a value resort, and since I'm with a friend it would have only cost me about $320!

Heck I'll live with being not being near the MK for that kind of a deal, and I'll love it.
I tried playing around with the numbers and couldn't figure out what in the world she had quoted me. I tried to see if she had only quoted me for the first 4 days, or if it should have been $1626, but then it would have been way too expensive. I'm baffled.