Today I have been stuck by the phone most of the day lining people up and dealing with insurance and whatnot. I decided to give MS a try and see if there was any chance they might help us out on the points we lost. I expected a no and since we had no
travel insurance I expected those to be lost.
Needless to say I am
STUNNED that they refunded our points.
So a big thanks to
DVC for not treating me like a faceless number. I am not sure when we might be able to use them but at the very least we will send someone else.