Linking DVC reservation to Disney Experience App

[Camshell]

I went to link my DVC reservation to my Disney experience app and noticed the check out dates are different between my DVC reservation confirmation and the Disney Experience app. The DVC has a check out date of the 13th, but the Disney experience app has the check out date as the 12th. Does anyone else have the same thing? We want to go into the parks on the 13th and want to be able to pull from the resort room bucket for park reservations. Do I need to call Disney to correct this, or have others had the same thing and it’s not a problem and just a technical glitch? The 12th is our last night so wondering if it should say last night instead of checkout day on Disney Experience app.

 

[CarolMN]

Try doing/modifying your check-in (You don't have to change anything unless you want to. Just go through it again.). Several have reported the discrepancies go away after they do that. Good luck!

 

[Marionnette]

I went to link my DVC reservation to my Disney experience app and noticed the check out dates are different between my DVC reservation confirmation and the Disney Experience app. The DVC has a check out date of the 13th, but the Disney experience app has the check out date as the 12th. Does anyone else have the same thing? We want to go into the parks on the 13th and want to be able to pull from the resort room bucket for park reservations. Do I need to call Disney to correct this, or have others had the same thing and it’s not a problem and just a technical glitch? The 12th is our last night so wondering if it should say last night instead of checkout day on Disney Experience app.

Try doing online check in. Sign off. Close the browser. Then open your browser, go to MDE, sign in and check My Plans. That might resolve your problem.

If not, repeat the above. After signing off, clear your cookies and cache. Try again.

If that fails, try a different browser, a different device or sacrificing a goat and draping its entrails across the keyboard.

After that, I got nothing other than to call Disney IT and wait on hold for hours on end only to either be disconnected or told that everything looks fine on their end so it must be you. At that point, build a fire and burn your computer and the deceased goat. Bang your head against a wall and be prepared to call Disney IT again.

 

[Camshell]

Thanks for your advice. We changed the address of our second guest and re-saved. Went back in and the Disney experience app it now has the correct dates. Looks like it needed a refresh of the reservation. Didn’t want to mess with our dates, so used the address field, which was wrong anyway.