I don't know. I know it happens because I have, a couple times and also heard of others doing this, arrived early and been told room was not ready and asked if there was any room ready or near ready and been given a room...even given choices. And at BWV once we checked in early and had 2 rooms which we requested be across the hall from each other (1 P/G view and 1 standard view). We arrived around noon. And at 4pm (as well as a couple times prior to 4pm) I went to desk because we had still not gotten our rooms. We were told it was taking longer due to having to meet our request. So we waited and at 4:30 we got 1 room and then other shortly after that....and...not only were they not across the hall from each other but when you get off elevator one was down the hall to left and other was down hall to right. We waled in the to the left one and could hear sawing and hammering (during the renos a few years back). They were literally working right next door. We could not even hold a conversation. So I realized they had 2 rooms across hall for us as requested and to the right of elevator. But someone else got that construction noise room and complained so they gave them our original room and bumped us over there in the noise. I am willing to bet that's what happened. And then they were trying to wait until 5pm to give us room since that's when construction was supposed to stop.
