last minute dining changes

karenvan

Earning My Ears
Joined
Feb 10, 2016
Messages
1
I made ADR's for chef mickey's (breakfast) and O'Hana for 4 people when we go next week for the princess half weekend. My son has decided to come, and now we have 5 people. When I called to change to 5 people, there were no tables available for our specific days or times. I checked around and nothing seems available at all for any days or times for eithier of these restaurants. What if I just show up with 5 people without changing it beforehand? Will they accomodate us or turn us away? Anybody have any experience or advice for this situation?
 
What if I just show up with 5 people without changing it beforehand?
They may or may not accommodate you. Going from a 4-top to a more-than-4-top with a full restaurant is a challenge.

Will they accomodate us or turn us away?
They won't turn you away, but they may not agree to seat all 5 of you. If you all leave because of the lack of extra seating, you will be charged no-show fees.

CMs are asked to "seat just one more" all the time, and it simply cannot always happen due to table sizes, kitchen capacity, fire code, etc. etc. You need to be prepared to show up and not be able to seat 5, and either have a backup plan for 1-2 members of the party, or be willing to pay the no-show. Accommodating extras at CM and Ohana can be very difficult, as both restaurants book to capacity, and frequently run behind as well. I would put your odds at these two as very low if you cannot find an ADR for 5, or an ADR for 1 and hope to be seated together.
 
THE QUESTION OF AN EXTRA PERSON or EXTRA PEOPLE (the "411"):
1) Disney is getting wise to the "but, they decided to join us" or "I miscounted".
2) People can't always get the ADR they want.
3) So, they under-count to get a table.
4) Then, they show up with "unexpected" additional people.
5) In a team meeting, CM's have been told to warn guests against this.
6) If there is room, WDW will not turn away revenue.
7) But, if busy, they will turn away the additions.
8) Go ahead and arrive with the extras, if you like.
9) Just be prepared to have someone stand around while you eat.
10) I have heard explanations such as . . .
. . . "but, Aunt Suzy decided to join us and we need an extra seat"
. . . "but, two friends from off-site decided to join us and we need two extra seats"
. . . "but, brother-in-law decided to join us and we need an extra seat"
. . . "but, the entire Boy Scout Troop decided to join us and we need 14 extra sets"
. . . "but, my baby is so small that I didn't count her in the number of eaters"
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NOTE1: It is far easier going from an odd-number to an even number, such as from 7-people to 8-people, adding a person to an even number of diners, such as going from 6-people to 7-people. Adding odd person can mean adding a table, and this might not be possible. Going from an odd-to-even might only mean adding a chair or using an empty seat. So, if going from even-to-odd, you might not get the extra person a seat. It is always better to get another ADR with the proper people-count.
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NOTE2: Frequently a party-of-two will try to add a third person at the podium. This can be risky, because many eateries do have tables-for-two. If the guest was slated for one of these, there simply might not be a table available to seat the third person - even if an infant. The extra chair location might extend into an aisle and block access for other guests or Servers.
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NOTE3: Sometimes it is a threesome adding a fourth. Unfortunately, there are many eateries that do have 3-top tables - usually against a wall or pillar. They can't add a fourth chair, since that would invade the aisle and be unsafe for SERVERS.
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NOTE4: The final question is that of how many people are in the eatery. There are Fire Codes which dictate the maximum amount of people. If the capacity is exceeded, there are some big fines possible. And, Disney will not violate the max-capacity of an eatery.
 
I always say it doesn't hurt to ask, but I would be prepared for them not being able to accommodate, especially with two popular places like Chef Mickey and Ohana. Have you tried booking a table for 2 for around the same time? You may have better luck with that and won't have an issue checking in with 1 less person plus they may be able to put both tables together when you check in. Even if they can't put the tables together, worst case is you put 3 people at one table and 2 at another.
 



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