We've had really good luck with them. We have an old recliner, 22 years old, that still works great - it just looks outdated. Our living room couch (no recliner) is about 10 years old and still looks good, but has a slight indentation where our dog sits on the back to look out the window. (Can't really fault them, it's not meant for sitting on!) In the family room we have a dual recliner that is about 8 years old,and a new leather couch plus a smaller custom fabric recliner that we got last year. In other words, pretty much every upholstered piece in our house is from them and we're happy with them.
My son just got an old chair, no recliner but rocking, from his grandparents that is probably 30+ years old. All his friends think it's a great chair. So comfy, but obviously a relic.