Keep on your toes with CRO!

Earstou

DIS Veteran
Joined
Feb 18, 2003
Messages
2,007
Called this morning because we had overlapping reservations at Dolphin and BC. Had hoped AP rates would be better for BC (love sab, but couldn't justify $100 more a night compared to Dolphin).
Said I wanted to drop the first night. Wasn't paying total attention, because she had me listed as a junior and had to change that before I was allowed to change ressie. I was wondering about the junior thing and later realized she dropped off May 30 AND May 31st.
So I called back to fix it, and got a different CM. He found out she had ADDED a day at the end also!!
I just laughed and politely asked that a new confirmation be sent!! He agreed it might be a good idea!
 




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