Keep an eye on your plastic.....

This is precisely why I use a Credit Card instead of a Debit Card (well that and the points). For all the people on this board that are anti-credit card, the fact is that Credit Cards are much safer than Debit Cards. If someone steals your Credit Card, you simply need to report it and sign an affidavit. If your Debit Card is stolen, you are out the money until the paperwork works its way through the system.

Great advice. This is exactly why I don't use a debit card at merchants.:thumbsup2
 
So does walmart.com not require you to fully re-enter payment information when changing shipping addresses to something new? That's pretty weird. On sites like amazon, if you are using a new shipping address, or editing your old shipping address, you have to enter your full CC number in its entirety.

Amazon has the best, most secure system of anyplace out there. It's a closed loop not connected to the rest of their computers, in a building that even the higher level employees don't know the location of. Plus, I figure all those great tech people on the west coast are employed with them to keep everything secure. Pretty nice to know they've never had a breach.
 

Thankfully, Walmart is usually really good about canceling. I had that happen with an order there too. They wouldn't give me info on it, but at least the person wasn't getting a free gift on anyone's dime. (I had orders canceled from Apple, Walmart and some other random store.) I have no idea how the person got my number. One place did tell me it was going to Michigan and I was in Indiana.

My brother had it happen too at Walmart and they actually pulled it off the Fed Ex truck. It took a few days, but they got it. :confused3

People suck.
 
I almost paid for somebody else's Christmas.....

I had an email from Walmart this morning thanking me for MY order of a laptop for $975.00
ORDER IN PROCESS!!!
I called my charge card company and had them cancel my card and put a flag on the account just in case.

Then I went to the Walmart website and changed my password because evidently the Fraud Monger changed it. They left my street address on my account and used the LINE 2 part to add their own address out of Houston, TX.ped.
A reminder: Do not click the blue words in the email message and do not cut and paste anything from the email message into your browser as a web address (URL) shortcut. It could be a fake email referring to a nonexistent purchase and its purpose is to give you a computer virus.

Instead, hand type the web address you already know (like amazon.com or walmart.com) to go directly to their web site. Or call their toll free number from a non-cell phone. Or you can call your bank or credit card company directly.

Yet another thing you can do is forward the email message, if you feel that is appropriate. The recipient (bank, store, etc.) can do what it wants with the message.
 
We had our card number stolen too. They bought $101 worth of gas?? at a gas station IN CANADA!

Luckily our credit card company contacted us and we had the card cancelled right away and got new cards 2 days later.

Maggie

The EXACT same thing happened to me. Someone stole my debit card number, created a new card and spend a small fortune on gas and liquor in Vancouver. I caught it before the bank did and I had my new card and all my money back in less than a week.

Was still a pain in my hiney though.
 
The EXACT same thing happened to me. Someone stole my debit card number, created a new card and spend a small fortune on gas and liquor in Vancouver. I caught it before the bank did and I had my new card and all my money back in less than a week.

Was still a pain in my hiney though.

If you loose the actual card, thieves will generally try and purchase gas first to make sure the card is still active. We use one card for gas, because we get a refund, but we don't use the other cards. If you don't use your card for gas, if someone uses it for gas, it should tip off the credit card company.
 
If you loose the actual card, thieves will generally try and purchase gas first to make sure the card is still active. We use one card for gas, because we get a refund, but we don't use the other cards. If you don't use your card for gas, if someone uses it for gas, it should tip off the credit card company.

I use my debit card for everything. The location however should have tipped off the bank. I live in New Mexico and the charges were in Canada. So while my card never left my possession, someone cloned the number and created a card with their name on it to use.
 
If you loose the actual card, thieves will generally try and purchase gas first to make sure the card is still active. We use one card for gas, because we get a refund, but we don't use the other cards. If you don't use your card for gas, if someone uses it for gas, it should tip off the credit card company.

In our case, the thieves did NOT have the actual card since DH & I still both have the card.

This is leading to other repurcussions that I didn't think about. I had returned an item via mail and the money credited back to me, but now they are having a hard time issuing a credit because the credit card number is different. I'm going back and forth with the CC company and the merchant. I also returned a few goods to a B&M store and the credit isn't issuing yet either. I have 2 other things to return, but am waiting now to see what can be done. I hope all the kids clothes fit on Christmas because i am afraid to have to return anything. And that is not very likely with 3 teen girls!!!

Maggie
 
I will point out in most of the listed cases they had a ship to address. The problem is the CC companies do not go after these people. So they have nothing to loose. I had a similar deal. Flowers were purchased and a ship to address was given. They also bought a video game and an ordering IP address was recorded. No reason they could not find the person who did it. They just don't bother. If they were aggressive about going after people they would think twice about doing it. It is interstate fraud and mail fraud that is federal...

It's all about cost. The cost of the fraudulent transactions is almost always far less than what it would cost to actually do the investigation. Even beyond that, in many cases it's just charged back to the original merchant anyway... that's the part that sucks for many businesses.
 
We had our card number stolen too. They bought $101 worth of gas?? at a gas station IN CANADA!

Luckily our credit card company contacted us and we had the card cancelled right away and got new cards 2 days later.

The problem I am having now is that I returned some items to KMart and the credit won't go through because the old credit card number has been cancelled! I have to go there tomorrow and figure out what to do.

I am also anticipating another credit for a Nook Tablet that I returned to Barnes and Noble via mail. So i am not sure what I am going to do about that one either! It was hard enough to get them to take the return, now getting the credit is going to be a nightmare!

Maggie


I have had CC fraud in the past and needed to do returns with the old account number: Here's what I did. I talked to the CC company first. I Kept the old cards and did my returns normally. The CC company allowed credits to go thru and transferred them to the new account number.
 
A few years ago I tried to buy a laptop for my DH through Walmart.com and they wouldn't put it through until I verified with them that it was really me.
Because of this post I'm going to the site and deleting my info.
 














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