I also like Riv very much when have stayed there.
To me, it felt upscale but not a little snooty like I sometimes feel at GF when I've stayed there.
Plus I'm a Skyliner lover (own at BCV) and it's so wonderful and convenient when at Riv.
Only thing I wish was Disney made the lobby a little bigger. I always feel slightly claustrophobic when numerous people there. And while I'm complaining (ha..only kidding), I'd like a larger gift shop, but that's just me.