Keep an eye on your plastic.....

[*Flower*]

I almost paid for somebody else's Christmas.....

I had an email from Walmart this morning thanking me for MY order of a laptop for $975.00
ORDER IN PROCESS!!!
I called my charge card company and had them cancel my card and put a flag on the account just in case.

Then I went to the Walmart website and changed my password because evidently the Fraud Monger changed it. They left my street address on my account and used the LINE 2 part to add their own address out of Houston, TX.

So I went in and cancelled their order. Got the automated email from Walmart saying that they couldn't guarantee that the order could be cancelled. I replied and told them that as the laptop had been ordered two hours earlier- it better get cancelled because if it didn't, I wasn't going to be the one paying for it.

Twenty minutes later I got an email from Walmart saying that they'd been able to cancel the order.

Be sure to check your email and any charge cards that might be stored on ANY shopping websites.

I was lucky- the Walmart order notification said that my card wouldn't be charged until the laptop was shipped.

 

[Mamakop]

Wow! Thankfully it was able to be cancelled. People are crazy!

 

[pilesoflaundry]

Walmart's website is awful, do not ever leave stored credit info on there. I know multiple people that had their walmart acounts hacked. I don't keep an account anymore. I checkout as a guest and delete everything.

I'm glad you caught it.

 

[Singinglizzie]

Why aren't you also filing a police report? This practice is called theft. Maybe you can stop them for doing this to someone else?

 

[*Flower*]

I tried to Google the address and the location was really general. I can't tell if they're in an apartment or townhouse or what. Who would I file the police report with? Houston because that was their address? Charleston because that's where I am?

Can police reports be taken over the phone? Would I have to go to Houston to swear out a warrant?

I'll take input from anyone.....

 

[bumbershoot]

So does walmart.com not require you to fully re-enter payment information when changing shipping addresses to something new? That's pretty weird. On sites like amazon, if you are using a new shipping address, or editing your old shipping address, you have to enter your full CC number in its entirety.

 

[bumbershoot]

Why aren't you also filing a police report? This practice is called theft. Maybe you can stop them for doing this to someone else?

It would really be up to walmart and/or the CC company to pursue that. I can guarantee that both of them have fraud departments that are looking into this.

 

[pilesoflaundry]

I tried to Google the address and the location was really general. I can't tell if they're in an apartment or townhouse or what. Who would I file the police report with? Houston because that was their address? Charleston because that's where I am?

Can police reports be taken over the phone? Would I have to go to Houston to swear out a warrant?

I'll take input from anyone.....

It would really be up to walmart and/or the CC company to pursue that. I can guarantee that both of them have fraud departments that are looking into this.

I very recently had my debit card # stolen, we don't know how because we didn't lose the card but multiple $$ online purchases attempted to post in one day, we caught it and called the bank right away and all they said they could do was fedex a new card, refund our money if it actually posts and cooperate if we filed a police report with our local police. That's it. It's why people continue to do it, because they get away with it.

After a few days the charges fell off, I assume something didn't match such as the cvv or something and they never fulfilled the orders. I called every single company that the orders went through and they all told me they could give me no info about who placed the orders and there was little they could do but if I filed with my local pd (so OP your call your local pd) then they would cooperate if they were contacted by them and give out names or addresses of who the orders were processed through, otherwise they would not pursue it or anything, they hadn't shipped anything, so they didn't lose any merchandise and if they did ship it the bank agreements require them to pay anyway and then reimburse me and then the bank loses the money, that's it.

 

[ozziejen2000]

Someone bought a new TV for Christmas on walmart.com. They got my credit card number somehow. They did not access my walmart.com account. Walmart did cancel the order. It was my Cap. One card. They would not release the information where it was being shipped. They were able to cancel it prior. I did change my Walmart account too. You have to love fraud this time of year. I had to cancel my card, and then wait for my new one. That was the horrible part, yikes.

 

[maggiew]

We had our card number stolen too. They bought $101 worth of gas?? at a gas station IN CANADA!

Luckily our credit card company contacted us and we had the card cancelled right away and got new cards 2 days later.

The problem I am having now is that I returned some items to KMart and the credit won't go through because the old credit card number has been cancelled! I have to go there tomorrow and figure out what to do.

I am also anticipating another credit for a Nook Tablet that I returned to Barnes and Noble via mail. So i am not sure what I am going to do about that one either! It was hard enough to get them to take the return, now getting the credit is going to be a nightmare!

Maggie

 

[Boston Tea Party]

We have had our cards "stolen" two times:

1st Time: Someone ordered a ton of merchandise from Bed, Bath and Beyond to ship to CA

2nd Time: Someone was able to clone our card - with a PIN! - and withdrew money from an ATM in San Diego. Thankfully, on a whim, I checked my balance a couple of hours afterwards so I was able to immediately report the card compromised and keep them from going back right after midnight to take out more money.

I don't think that much will be done about it. Both times we just dealt with our bank. For the ATM withdrawal we had to go to our local police station and swear that it wasn't us who took the money out.

I live in the Houston area. If you want to PM me the address they used I might be able to tell you more about it.

 

[Mommee]

Someone hacked my Walmart account and tried to order some items. My credit card company was able to contact Walmart directly while I was on hold and cancel the orders. I no longer have any cc info stored.

 

[ssawka]

I very recently had my debit card # stolen, we don't know how because we didn't lose the card but multiple $$ online purchases attempted to post in one day, we caught it and called the bank right away and all they said they could do was fedex a new card, refund our money if it actually posts and cooperate if we filed a police report with our local police. That's it. It's why people continue to do it, because they get away with it.

After a few days the charges fell off, I assume something didn't match such as the cvv or something and they never fulfilled the orders. I called every single company that the orders went through and they all told me they could give me no info about who placed the orders and there was little they could do but if I filed with my local pd (so OP your call your local pd) then they would cooperate if they were contacted by them and give out names or addresses of who the orders were processed through, otherwise they would not pursue it or anything, they hadn't shipped anything, so they didn't lose any merchandise and if they did ship it the bank agreements require them to pay anyway and then reimburse me and then the bank loses the money, that's it.

This is precisely why I use a Credit Card instead of a Debit Card (well that and the points). For all the people on this board that are anti-credit card, the fact is that Credit Cards are much safer than Debit Cards. If someone steals your Credit Card, you simply need to report it and sign an affidavit. If your Debit Card is stolen, you are out the money until the paperwork works its way through the system.

 

[pilesoflaundry]

This is precisely why I use a Credit Card instead of a Debit Card (well that and the points). For all the people on this board that are anti-credit card, the fact is that Credit Cards are much safer than Debit Cards. If someone steals your Credit Card, you simply need to report it and sign an affidavit. If your Debit Card is stolen, you are out the money until the paperwork works its way through the system.

Guess what, while we have the debit card we almost never use it, especially online for the very reasons you stated. It was used ONCE in the past year and that was at costco in store because I forgot to bring cash with me and they don't take most credit cards. The card never left dh's wallet. I always use a credit I pay off or cash if I can.

Basically someone either took a very good guess at #s or somehow compromised the machine at costco, I don't know. Of all the cards I expect to get stolen, that was not it. It can happen to anyone, don't fool yourself. But because the card never left our wallet and our bank double verifies addresses and things, the charges didn't go through. They didn't have the cvv. But it held everything up for almost a week while they made sure it didn't post.

 

[rock_doctor]

I will point out in most of the listed cases they had a ship to address. The problem is the CC companies do not go after these people. So they have nothing to loose. I had a similar deal. Flowers were purchased and a ship to address was given. They also bought a video game and an ordering IP address was recorded. No reason they could not find the person who did it. They just don't bother. If they were aggressive about going after people they would think twice about doing it. It is interstate fraud and mail fraud that is federal...

 

[ssawka]

Guess what, while we have the debit card we almost never use it, especially online for the very reasons you stated. It was used ONCE in the past year and that was at costco in store because I forgot to bring cash with me and they don't take most credit cards. The card never left dh's wallet. I always use a credit I pay off or cash if I can.

Basically someone either took a very good guess at #s or somehow compromised the machine at costco, I don't know. Of all the cards I expect to get stolen, that was not it. It can happen to anyone, don't fool yourself. But because the card never left our wallet and our bank double verifies addresses and things, the charges didn't go through. They didn't have the cvv. But it held everything up for almost a week while they made sure it didn't post.

Well, actually thieves do not need access to any of your numbers. All credit card numbers follow a pattern depending on the type of card. These numbers can be generated until the thief finds one that works. That is why the CVV number was added.

 

[ssawka]

I will point out in most of the listed cases they had a ship to address. The problem is the CC companies do not go after these people. So they have nothing to loose. I had a similar deal. Flowers were purchased and a ship to address was given. They also bought a video game and an ordering IP address was recorded. No reason they could not find the person who did it. They just don't bother. If they were aggressive about going after people they would think twice about doing it. It is interstate fraud and mail fraud that is federal...

It would cost the companies more to go after the person then to assume the risk. Actually the credit card company will just do a charge back and charge the merchant for the lost funds.

 

[HappyHappy]

Thank You OP. Just went on to Walmart website. I was dismayed that I had cc info stored. I thought I was so careful not to do this. Deleted all.

 

[lilpooh108]

Guess what, while we have the debit card we almost never use it, especially online for the very reasons you stated. It was used ONCE in the past year and that was at costco in store because I forgot to bring cash with me and they don't take most credit cards. The card never left dh's wallet. I always use a credit I pay off or cash if I can.

Basically someone either took a very good guess at #s or somehow compromised the machine at costco, I don't know. Of all the cards I expect to get stolen, that was not it. It can happen to anyone, don't fool yourself. But because the card never left our wallet and our bank double verifies addresses and things, the charges didn't go through. They didn't have the cvv. But it held everything up for almost a week while they made sure it didn't post.

More likely the cashier at Costco (or someone at the branch) had a skimmer at her station. It's the easiest way to steal someone's CC#....by legitimately scanning the card.

This happened to me a restaurant...and there are news reports of WDW catching a front desk employee doing this 2 years ago.

 

[ssawka]

This happened to me a restaurant...and there are news reports of WDW catching a front desk employee doing this 2 years ago.

Restaurants are probably the easiest place for a thief to steal a credit card, if they are a waiter/waitress or manager. They take your CC and walk off with it for several minutes out of your site. They wouldn't even need a skimmer, they could just write down the numbers.

Thank You OP. Just went on to Walmart website. I was dismayed that I had cc info stored. I thought I was so careful not to do this. Deleted all.

One thing you could do is see if the bank issuing the credit card offers one time use cards. Bank of America does. Basically, you create a virtual card with a maximum spending amount and an expiration date. That generates a credit card number and a CCV. I also use it to control companies that have recurring charges (auto-renewals, etc.)