Just returned from a 3 night stay at the DLH.
I have to say, that this was the most magical Disney trip we've ever had- and we've been to Disney a lot!
Highs
The character interaction was superb. As my son has special needs, we were allowed to wait for the Characters to get back on the Anniversary train, after they did the meet and greet, and DS was able to meet Chip and Dale on his own with his brother, which was amazing. We got some lovely photos.
We also got a personal meeting with Mickey in one of the restaurants, which was brilliant.
The chefs in Inventions took my sons' hats for a game, and gave them a Chef's hat each to take home with them and returned their Mickey hats. The staff were so welcoming.
Our room- 1256 was superb. Spotlessly clean, and it was on a corner, so there was lots of room and it had a kingsize bed, sofa bed and space for a travel cot.
The staff put a Mickey toy for the boys in the room, and a bouquet of roses for me. It was a lovely example of Disney magic.
The park looked clean, shiney and new. Everything I had noticed that was broken on our previous trip had been fixed.
Dreams was magical. I could watch it night after night and not get bored. The story was wonderful and the attention to detail was superb.
Glowtinis in the Fantasia bar in the DLH- I could drink one every evening. A little bit of luxury that added to the Disney magic.
Lows
The toilets in the park were the dirtiest I'd ever seen.
Silver Spur Dreams meal deal was terrible. The service was terrible- one poor waitress having to service over 12 tables. The food was awful, and the priority viewing area wasn't too good. You could get an equally good spot by queueing yourself and not paying the extortionate prices of the special meal.
Having said that ...
THis was by far the most amazing Disney holiday we've ever had, mainly due to the characters and excellent customer service of the park and hotel staff.
I think that after 20 years, the staff have grown up with Disney and have really got the hang of going the extra mile for guests- I found the customer service on the whole to be as good as WDW, with a few exceptions!
Even though it chucked it down with rain every day and we got soaked to the skin, it didn't affect our holiday at all.
I am totally blown away by how fantastic this trip was comapred to our other stay in the DLH and other visits to the park.
If you ever have felt that DLP is the poor relation to WDW (I'm sure most people here have never felt that way!), then take a trip this year and I'm sure you'll revise your opinion. I believe that DLP can hold its head up high as it's just as good in terms of customer service and attention to detail as the bigger parks. Good things come in small packages!
I have to say, that this was the most magical Disney trip we've ever had- and we've been to Disney a lot!
Highs
The character interaction was superb. As my son has special needs, we were allowed to wait for the Characters to get back on the Anniversary train, after they did the meet and greet, and DS was able to meet Chip and Dale on his own with his brother, which was amazing. We got some lovely photos.
We also got a personal meeting with Mickey in one of the restaurants, which was brilliant.
The chefs in Inventions took my sons' hats for a game, and gave them a Chef's hat each to take home with them and returned their Mickey hats. The staff were so welcoming.
Our room- 1256 was superb. Spotlessly clean, and it was on a corner, so there was lots of room and it had a kingsize bed, sofa bed and space for a travel cot.
The staff put a Mickey toy for the boys in the room, and a bouquet of roses for me. It was a lovely example of Disney magic.
The park looked clean, shiney and new. Everything I had noticed that was broken on our previous trip had been fixed.
Dreams was magical. I could watch it night after night and not get bored. The story was wonderful and the attention to detail was superb.
Glowtinis in the Fantasia bar in the DLH- I could drink one every evening. A little bit of luxury that added to the Disney magic.
Lows
The toilets in the park were the dirtiest I'd ever seen.
Silver Spur Dreams meal deal was terrible. The service was terrible- one poor waitress having to service over 12 tables. The food was awful, and the priority viewing area wasn't too good. You could get an equally good spot by queueing yourself and not paying the extortionate prices of the special meal.
Having said that ...
THis was by far the most amazing Disney holiday we've ever had, mainly due to the characters and excellent customer service of the park and hotel staff.
I think that after 20 years, the staff have grown up with Disney and have really got the hang of going the extra mile for guests- I found the customer service on the whole to be as good as WDW, with a few exceptions!
Even though it chucked it down with rain every day and we got soaked to the skin, it didn't affect our holiday at all.
I am totally blown away by how fantastic this trip was comapred to our other stay in the DLH and other visits to the park.
If you ever have felt that DLP is the poor relation to WDW (I'm sure most people here have never felt that way!), then take a trip this year and I'm sure you'll revise your opinion. I believe that DLP can hold its head up high as it's just as good in terms of customer service and attention to detail as the bigger parks. Good things come in small packages!
- really looking forward to seeing a shiny park and Dreams.
I dream of staying there - so hoping we have a 50% flash sale soon! Was it worth the extra money??? Thanks
I know you had a disappointing trip last year and I'm so glad that this year the magic was there for you. 
) and sister, and I really want them to enjoy it, without the chinks in the armour I noticed. This post was a breath of fresh air--so many thank yous for the updated info! 
