I'm still curious where you dined. We also have had the privilege to dine in many upscale eateries and we have found several properties at Disney that are very much on par with the quality that we have experienced in some of the nicer places in larger cities. Examples: Cali Grill, Le Cellier, Narcoossee's, Jiko, Fresh, Artist Point, and V&A's. Did you try any of these? If your referring to counter service I couldn't agree with you more but thats pretty much what I expect from CS at Disney. However, there are even exceptions with CS such as Tusker House.