We just got back from our 10 day stay at the Poly. It was wonderful as usual.
We arrived Friday 9/21 and decided to take a cab to the Poly instead of using the ME. That was a breeze! I don't care if the ME is free, whenever I have a little extra $$ I will take a cab any time.
Check in was a breeze. We were originally given Aeortora (sp?) which was ready at check in. I don't particularly care for that building so I asked if there was anything else, the CM called and was told there was nothing else so we accepted the room, however when the CM finished processing the check in it switched to Tokelau, which was one of our requests. We had to wait for that room, but that was okay we checked our carryons with bell services and went to MK until our room was ready.
I liked the new rooms, I took several naps in the chaisse ...lol. We were on the first floor but our patio was covered by 4 feet high bushes. Hey pay for Garden View and that's what we got..lol. I didn't really like the sensor a/c thing. We got really hot in the middle of the night..until I figured out there was a switch for the ceiling fan...duh. Once I figured that out it was okay.
Housekeeping was good. Timely. Only once we came back to our room and it wasn't finished, but that wasn't her fault. We didn't get up out of the room until after 10am and we were swimming so when we returned to the room at 3pm she hadn't gotten to it. No biggie, it was cleaned when we returned that evening. I didn't request extra towels, but I guess she noticed that we would use all of our towels each day so she started leaving a few extra. No towel animals the whole stay and our stuffed animals weren't situated either, pretty much where the kids left them is where they were when they returned. No biggie either, just an observation.
Captain cooks wasn't hard to figure out, although I think they should have a better variety on the kids menu for breakfast for the dining plan. The first day of our stay the dining room was pretty dirty and the person working in the dining area was not very motivated to clean it either, but the rest of the time any messes that people left was promptly cleaned.
The smoking thing was an issue with us though. I am a smoker and I abided by the new smoking policy, but it was not enforced at all. People were lighting up like crazy at the pool and pretty much anywhere they wanted and not one time was someone told to move to the smoking area. I was actually thinking about giving up the courtesy and lighting up at the pool with everyone else, but I fought the urge and went to the smoking area at the end of the pool area...lol.
There was an incident with pool hoppers...gasp! It was painfully obvious they weren't staying there especially when they announced they weren't staying at the Poly, they were staying offsite. In a casual conversation with a lifeguard I asked if they ever check to make sure everyone at the pool is either DVC or resort guests and he stated that during the summer they do, but this time of year they don't because it's not that crowded. So basically they don't enforce it except during the summer. I didn't specifically point out the family that was pool hopping though. It did rub me the wrong way because they should enforce it all year round. Even though it was not a typical crowded time of year the pool wasn't crowded but to get a seat near the pool was not easy. You felt like a stalker waiting for someone to look like they might be leaving the pool area so you can have their spot..lol.
Bus service was OK. We usually lucked out and walked up on a bus going to our destination at the time. However, one day on the way back from AK we waited over an hour for a bus to come and that was only when a guy with slacks and a button down with a disney tag came up to our bus stop and asked how long we had been waiting and immediately rerouted another bus to our area.
All in all it was a wonderful stay and we booked for next year with the bounceback offer. Two rooms...10 days..a magical gathering with my brother and his family!!
We arrived Friday 9/21 and decided to take a cab to the Poly instead of using the ME. That was a breeze! I don't care if the ME is free, whenever I have a little extra $$ I will take a cab any time.
Check in was a breeze. We were originally given Aeortora (sp?) which was ready at check in. I don't particularly care for that building so I asked if there was anything else, the CM called and was told there was nothing else so we accepted the room, however when the CM finished processing the check in it switched to Tokelau, which was one of our requests. We had to wait for that room, but that was okay we checked our carryons with bell services and went to MK until our room was ready.
I liked the new rooms, I took several naps in the chaisse ...lol. We were on the first floor but our patio was covered by 4 feet high bushes. Hey pay for Garden View and that's what we got..lol. I didn't really like the sensor a/c thing. We got really hot in the middle of the night..until I figured out there was a switch for the ceiling fan...duh. Once I figured that out it was okay.
Housekeeping was good. Timely. Only once we came back to our room and it wasn't finished, but that wasn't her fault. We didn't get up out of the room until after 10am and we were swimming so when we returned to the room at 3pm she hadn't gotten to it. No biggie, it was cleaned when we returned that evening. I didn't request extra towels, but I guess she noticed that we would use all of our towels each day so she started leaving a few extra. No towel animals the whole stay and our stuffed animals weren't situated either, pretty much where the kids left them is where they were when they returned. No biggie either, just an observation.
Captain cooks wasn't hard to figure out, although I think they should have a better variety on the kids menu for breakfast for the dining plan. The first day of our stay the dining room was pretty dirty and the person working in the dining area was not very motivated to clean it either, but the rest of the time any messes that people left was promptly cleaned.
The smoking thing was an issue with us though. I am a smoker and I abided by the new smoking policy, but it was not enforced at all. People were lighting up like crazy at the pool and pretty much anywhere they wanted and not one time was someone told to move to the smoking area. I was actually thinking about giving up the courtesy and lighting up at the pool with everyone else, but I fought the urge and went to the smoking area at the end of the pool area...lol.
There was an incident with pool hoppers...gasp! It was painfully obvious they weren't staying there especially when they announced they weren't staying at the Poly, they were staying offsite. In a casual conversation with a lifeguard I asked if they ever check to make sure everyone at the pool is either DVC or resort guests and he stated that during the summer they do, but this time of year they don't because it's not that crowded. So basically they don't enforce it except during the summer. I didn't specifically point out the family that was pool hopping though. It did rub me the wrong way because they should enforce it all year round. Even though it was not a typical crowded time of year the pool wasn't crowded but to get a seat near the pool was not easy. You felt like a stalker waiting for someone to look like they might be leaving the pool area so you can have their spot..lol.
Bus service was OK. We usually lucked out and walked up on a bus going to our destination at the time. However, one day on the way back from AK we waited over an hour for a bus to come and that was only when a guy with slacks and a button down with a disney tag came up to our bus stop and asked how long we had been waiting and immediately rerouted another bus to our area.
All in all it was a wonderful stay and we booked for next year with the bounceback offer. Two rooms...10 days..a magical gathering with my brother and his family!!
. It's not right that how you can almost never find a chair anytime after noon. Glad you got Tokelau. too bad about the smokers, that must have been irritating 
since you were following the rules and others just light up wherever they want.
