Just cancelled silver plan

vbfamily

DIS Veteran
Joined
Nov 5, 2002
Messages
666
Well,

They are probably getting sick of me at CRO but we cancelled our silver plan and are just going to pay for everything seperately at AKL in October.

Why?

-They said everyone in the room has to be on the plan-I've been told differently by them many times. MIL is going to join us for only 3 or 4 days and they said we would have to pay for her plan the entire 10 days.

-The massages you get have to be at GF or Saratoga Springs. My DH needs to have thm on-site at the resort and they said no. It doesn't seem like a big deal but he is going to get these after finishing a triathlon-swim almost 2.4 miles, bike 112 miles and then run 26.2 miles-I'm not going to make him wait for a bus to get here and walk here and go there and then take a bus back.
No way. We will just pay for them seperately and he can get them right at AKL.

-It looks like we will save a little by doing it this way.

Just wanted to let you know about their requirements for other people in the room to be on the same plan which seem to change all the time.



I did call CRO today to straighten everything out and talked to a lovely CM named Branwen. She was so nice and helpful and offered to see if they would work something out on the massages and my MIL not being on the plan. I told her that wasn't necessary and she went over the entire res. with me and reviewed everything. She was very nice. She also said there are 3 different layouts for the 1br suites. 2queens and a sleeper sofa, a king and a sleeper sofa and another room with a bigger type of balcony. She was very informative.
 
It has been the case for as long as I can remember...everyone in the room must be on the plan.
 
It has definitely like that for a while.

Remember packages are about convenience and convenience means cost. Although its not as bad as it used to be.

In most cases, it has always been better to buy the components especially you know how the get discounts on them eg DC discounts on pre-paid tickets etc.

Hope things get better for you.
 
Thanks for the info.

Things are great!! We're still going to WDW, still going to stay at AKL, same room, everything. We'll probably eat where we would have eaten if we were on the plan and we're still going to do the Sunrise Safari, Fireworks Cruise and MNSSHP.

I can't wait.
 

Vbfamily, you & I will be in WDW at the same time in October (I think). We have GOT to meet! You have gone through what I have gone through many, many times in regards to suites, packages, and pay-as-you-go. I am so sorry that things didn't work out this time, but I tell you, the AKL is my FAVORITE resort and I will never do a package while I'm staying there. Why? Because when I am there, I never want to leave it, and any package I may be on, would go to waste. So, I am actually happy that you decided to choose the pay-as-you-go route. I think it will work out much better for you. If you have any further questions (or venting that you need to do), please feel free to PM me. I feel your pain!
 
have a wonderful time! You are staying in a suite!?? how exciting!

Laura :)
 
I think you made the right decision! I think the rule regarding your mother in law (having to book the ten days/silver plan when she will only be there for three days) is silly! You will LOVE the AKL. We had the pleasure of staying concierge there for a week last April. We stayed in a deluxe standard savannah room but I saw the one bedroom suites and they were wonderful. I am really looking forward to your trip report.
By the way, I had a massage at the AKL and it was great. The spa/gym is never crowded there and it is right by the hot tub and pool so your husband can soak in the hot tub, have a massage, etc. The elevator to the pool is very close to the suites also. The only tiny down side to the spa/gym was its size. It is small with no real changing rooms. But is is super clean, very modern and the staff was great. Have a wonderful time.
 
vbfamily,

Just for general information, DI (Saratoga Springs) will give you a voucher for a free cab to and from the spa. I was informed of this when I made my reservation for next week.

Laura
 
I am sure that you must be feeling so frustrated. Good for you for keeping such a positive attitude! You will have a great vacation anyway. Enjoy...and be sure to tell us all about the sunrise safari.
 














Save Up to 30% on Rooms at Walt Disney World!

Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top