DADAD
Mouseketeer
- Joined
- Mar 6, 2008
- Messages
- 137
got back wdw and let me start by saying we did have a good time,this is the piont were i start with the bad news
1st having been six times now but the first through orlando international
i am never going to fly into this airport again unless thay are giving the flights away thay couldlnt organise a pub crawl in a brewery and i have been through a lot of airports in my time this has to be the worst
2nd havingen an become an express member for dollar the que was small by the time we got there in fact i was the only one in the express que. gave them my card and did the small amout of paper work and then i had to then wait an hour for my car whent back up to the desk several times to ask how long it would be only to be told i wont be long. or were just sorting it out as a result when we got to the car park to pick up the car ares was the only one left so i guess we must have the last people out of there.also you could clearly see that the reason we were kept waiting was that it had just been cleaned, so dollar are not top of my list to hire a car with again. i will also be sending them an email with my complaints
3rd but not least problem whilst half way through are holiday(it was actualy my sons birthday.so it was are longest day out. we where burgled.came back about 10pm and they had taken loads. police called and came within 20mins.he was brillant couldnt ask for better very helpfull and seemed geniunely concered for for use.the bad news is that he also told me that this type of crime was on the increase.(this is the main reason why iam writing this because anybody going to stay in avilla make sure you lock away as much as possiable away in the safe as you can .But the villa management was a differnt matter they were called straight after the police had ring them back a hour and a half later. only to be told that they were sorry they had not rung back but had only just got the meesage.(moving villas at 1am is not fun tell you)they also stole my wife medication so had spend the 2ansd half hours in walk in clinic to to get them replaced . then when in the new villa i asked for the pool to be heated again so lost 3 evenings in the pool waiting for it to heat up.only to disscover when the pool cleaner came round while we where in to be told that it should only take 24 hours to heat up but the villa manager had set it at the lowest setting to heat it up the pool cleaner then turned it up to full and low and behold by the following morning it was at temperature. rung the manager and got our money back for the 3 days that we were waiting for it to heat up and at $35a day it wasnt cheap
also speaking to our travel agent about this.
then the cable tv signel was cut off 3 days before the end of the holiday rung the managment team agian several time they never got it sorted
only to be told when we droped the keys off that the cable company dosent work over the weekend so they couldnt get it sorted (i dont belive that for a second)we like to plan our days by the weather forcast at this time of year channel 9 is best. but as we were on are way home didnt have the time to argue the toss with them. but as for the rest evrything was brilliant disney nd universal.so dont let this put you off but use this post as a word to the wise. we will be going back next year a little bit wiser.
1st having been six times now but the first through orlando international
i am never going to fly into this airport again unless thay are giving the flights away thay couldlnt organise a pub crawl in a brewery and i have been through a lot of airports in my time this has to be the worst
2nd havingen an become an express member for dollar the que was small by the time we got there in fact i was the only one in the express que. gave them my card and did the small amout of paper work and then i had to then wait an hour for my car whent back up to the desk several times to ask how long it would be only to be told i wont be long. or were just sorting it out as a result when we got to the car park to pick up the car ares was the only one left so i guess we must have the last people out of there.also you could clearly see that the reason we were kept waiting was that it had just been cleaned, so dollar are not top of my list to hire a car with again. i will also be sending them an email with my complaints
3rd but not least problem whilst half way through are holiday(it was actualy my sons birthday.so it was are longest day out. we where burgled.came back about 10pm and they had taken loads. police called and came within 20mins.he was brillant couldnt ask for better very helpfull and seemed geniunely concered for for use.the bad news is that he also told me that this type of crime was on the increase.(this is the main reason why iam writing this because anybody going to stay in avilla make sure you lock away as much as possiable away in the safe as you can .But the villa management was a differnt matter they were called straight after the police had ring them back a hour and a half later. only to be told that they were sorry they had not rung back but had only just got the meesage.(moving villas at 1am is not fun tell you)they also stole my wife medication so had spend the 2ansd half hours in walk in clinic to to get them replaced . then when in the new villa i asked for the pool to be heated again so lost 3 evenings in the pool waiting for it to heat up.only to disscover when the pool cleaner came round while we where in to be told that it should only take 24 hours to heat up but the villa manager had set it at the lowest setting to heat it up the pool cleaner then turned it up to full and low and behold by the following morning it was at temperature. rung the manager and got our money back for the 3 days that we were waiting for it to heat up and at $35a day it wasnt cheap
also speaking to our travel agent about this.
then the cable tv signel was cut off 3 days before the end of the holiday rung the managment team agian several time they never got it sorted
only to be told when we droped the keys off that the cable company dosent work over the weekend so they couldnt get it sorted (i dont belive that for a second)we like to plan our days by the weather forcast at this time of year channel 9 is best. but as we were on are way home didnt have the time to argue the toss with them. but as for the rest evrything was brilliant disney nd universal.so dont let this put you off but use this post as a word to the wise. we will be going back next year a little bit wiser.
