I wanted to update my own post!
We went to Universal a few weeks ago and took a photo with Spongebob. It was so darn cute we wanted one printed out. So we went to the counter and they wanted to charge us for it. I told her what I was told when I bought the Photo Connect annual pass deal (what I posted above). She asked when I bought it, I told her July 1. She said the terms of the deal had changed since then. Now it was only $40 and didn't include the free prints. So I asked, do I get my free prints or my $40 back? She said she'd print us a free print but mentioned not to tell anyone so she didn't get in trouble. It's not worth someone getting in trouble over a free print so we said thanks, but we'll just talk to someone at Guest Services.
Guest Services was not able to help us, but they took us to the photo store. We explained what we were told when we bought the package. She said there were a few packages offered previously, one being a deluxe package, which is apparently what we were sold. She said it is no longer offered because there was so much confusion about what came with each package. Apparently the only information in the system was when we bought it and how much we paid. When you buy the package it doesn't say what type of package you bought. She was great and put a note on our account saying we get the 10 free prints. I asked about the 50% off and she said "Oh, that was another package." So the guy that sold it to us really got his packages confused.
So apparently my post was wrong!