We're just back from a stay at the Swan for 3 nights. There were 10 of us and we had 3 rooms. We normally stay at a disney-owned resort but opted for the lower rate since we couldn't find availability on our DVC points. I booked with my SPG number and hoped for the update. I called the day we headed down and had the other 2 rooms added to my reservation so we could all have rooms near each other. We checked in around 11pm that night and we had 2 connecting rooms and my room was across the hall down a few doors. We were on the 11th floor, east side. I was disappointed with my room. The beds were great, but the furniture was worn and the curtains and carpet had holes in them. Then I went to my sister's room and hers looked completely different. She had a lower dresser that the tv sat on top of and her room had brighter colors to the decor. Our tv armoire, the doors didn't even push all the way back so part of the tv was blocked. The double shower head was very nice but I was very surprised there was no curved shower rod and that the shower curtains were the flimsy kind that flew into the shower on you.
My dad treated us to this trip and he said he wouldn't stay there again. He missed the disney theme found at SSR, WL or BC. We walked over to BC for breakfast and all of us commented on how much more family friendly it seemed. Also, he didn't like having to pay for things normally included with disney, such as parking, fitness center, or room refridgerators.
The location was great for walking to Epcot and the boardwalk. The bus stop is crazy. Most of the time we were left off at the end of the sidewalk by the entrance and could just walk in a door right by the stop. Once we were left at the start of the sidewalk and then had to walk through where the cars and busses drove through while making sure none of the kids got in the way of the vehicles.
We were next door to a suite and yesterday afternoon, just after putting the kids down for a nap, a family checked in to the suite. I could hear everything they said. They were amazed by the full kitchen and the piano, which the son immediately started pounding on and then the father would yell at him to stop. I heard all about their plans to go downstairs to eat. I was amazed at how thin the walls were. What was funny, although completely unplanned, is that they probably had to hear us this morning when my newborn niece was crying in my room or the kids were fussing about checking out. I walked out in the hall and noticed they had their privacy sign hanging out and were probably hating us for waking them up.
When I asked at check out about the room differences my family had, I almost laughed when I was told my room was probably much nicer and bigger since it was part of the presidential suite. Everyone in my family agreed my room was the worst.
It was a nice enough hotel, but it just wasn't disney and I won't stay there again if I can find something else on property.
Sorry this got so long. Didn't realize I was typing so much until my dh commented on how long I'd been typing.
My dad treated us to this trip and he said he wouldn't stay there again. He missed the disney theme found at SSR, WL or BC. We walked over to BC for breakfast and all of us commented on how much more family friendly it seemed. Also, he didn't like having to pay for things normally included with disney, such as parking, fitness center, or room refridgerators.
The location was great for walking to Epcot and the boardwalk. The bus stop is crazy. Most of the time we were left off at the end of the sidewalk by the entrance and could just walk in a door right by the stop. Once we were left at the start of the sidewalk and then had to walk through where the cars and busses drove through while making sure none of the kids got in the way of the vehicles.
We were next door to a suite and yesterday afternoon, just after putting the kids down for a nap, a family checked in to the suite. I could hear everything they said. They were amazed by the full kitchen and the piano, which the son immediately started pounding on and then the father would yell at him to stop. I heard all about their plans to go downstairs to eat. I was amazed at how thin the walls were. What was funny, although completely unplanned, is that they probably had to hear us this morning when my newborn niece was crying in my room or the kids were fussing about checking out. I walked out in the hall and noticed they had their privacy sign hanging out and were probably hating us for waking them up.
When I asked at check out about the room differences my family had, I almost laughed when I was told my room was probably much nicer and bigger since it was part of the presidential suite. Everyone in my family agreed my room was the worst.
It was a nice enough hotel, but it just wasn't disney and I won't stay there again if I can find something else on property.
Sorry this got so long. Didn't realize I was typing so much until my dh commented on how long I'd been typing.
Aside from your troubles with the room, did you like the decor in general? How about the lobby? I've been in the Dolphin's lobby and it just seemed a little busy.
