lovmy2girls
DIS Veteran<br><font color=purple>I tell ya, if yo
- Joined
- Jun 1, 2002
- Messages
- 2,643
Well, for those of you who keep up with the SeaWorld thread know we were going down for my girls B'Day Sep.22, and dinning with Shamu that night too. I ordered a Birthday Cake when I called to make the ressie and talked the the operator about the whole thing. The price was a cheap $15.00, I had no problem with that at all. I thought this will be great, she will love this. It was going to be a surprise but it got out that we were having a cake at Dinner that night with Shamu, and she was still excited, very very excited to be there again. This would be our second trip backstage dinning and we were looking foward to it very much. Last time was such a great experience.
It did not go well at all this time! Our table was beside a beam so my daughter could not see well at all unless she got out of her chair, and then because our table was in the "curve" the tables in front and back were very close to us, so everytime someone wanted to get up to get food, we banged into the person behind us. As it were, even if I was a slim 105 pounds, I still would have been squished due to the lack of room for our chairs because of the way the table were set up in that "curve" placement. The lady behind me, who was bigger than I was, was not giving any ground in her position , and she needed a lot of room. The lines for the food were long due to the small room the food is in and was not moving quickly at all. We must have been in line 25 min before we stepped out to just come back when the line got shorter. When we returned the Mac and Cheese was gone for the kids, and the pasta too. The line moves slow due to the parents helping the kids, which is expected. We must have been there early this past summer, because I don't remember being in line like that. The kids should have a section away from the adults so it does not hold other people up maybe. I don't know, but a lot of time wasted in line for food, then to find its gone when you get there. To top it off, because we were one of the last ones to get our food, we were one of the last to get dessert. We we went back, it was gone. No cheesecake, no chocolate cake. Nothing! They said they would bring out more, we kept an eye open but its hard to watch Shamu, stand in line, and keep and eye out for when they bring food out...etc....But here is the worst part. There were 2 other birthdays that dinner, and they got a cake and a birthdays song. I thought we must be next....we waited and waited....NOTHING. I asked when would our cake be coming and she said she didn't have us down for a cake!!!!!! But she could have one here before we leave to take home! What????? That's not exactly how I wanted this evening to go. For that fact I could have went to WalMart and picked up a cake and skipped the whole dinner with the Mu. I was so angry, my 9yr old is in tears because she didn't get a birthday cake or song like the other people did. Her seat to watch Shamu is awful because of the post in our way. She is hungry for mac n cheese and pasta which is gone and still not replaced yet. Needless to say, I am still very upset. I know things happen and no one is perfect, but it would seem someone should have to answer for this. We went back to the Beach Club that night and wanted to stay a few more days to have a cake delivered somewhere else. We wound up staying 2 nights at the Poly and having a cake sent to the Kona. She smiled and enjoyed it I guess, but it should have been on her B'Day with Shamu, and it just didn't go well at all. I even got this shirt made for her with a pic of a killer whale and under it is says Shamus #1 fan. It really should have been a wonderful day for her, but it came up way short, and there was nothing I could do, it was all out of my control....from the food, to our seat, to the cake. I did my job, I did what I had to do... and because of other people...it gets messed up.
It did not go well at all this time! Our table was beside a beam so my daughter could not see well at all unless she got out of her chair, and then because our table was in the "curve" the tables in front and back were very close to us, so everytime someone wanted to get up to get food, we banged into the person behind us. As it were, even if I was a slim 105 pounds, I still would have been squished due to the lack of room for our chairs because of the way the table were set up in that "curve" placement. The lady behind me, who was bigger than I was, was not giving any ground in her position , and she needed a lot of room. The lines for the food were long due to the small room the food is in and was not moving quickly at all. We must have been in line 25 min before we stepped out to just come back when the line got shorter. When we returned the Mac and Cheese was gone for the kids, and the pasta too. The line moves slow due to the parents helping the kids, which is expected. We must have been there early this past summer, because I don't remember being in line like that. The kids should have a section away from the adults so it does not hold other people up maybe. I don't know, but a lot of time wasted in line for food, then to find its gone when you get there. To top it off, because we were one of the last ones to get our food, we were one of the last to get dessert. We we went back, it was gone. No cheesecake, no chocolate cake. Nothing! They said they would bring out more, we kept an eye open but its hard to watch Shamu, stand in line, and keep and eye out for when they bring food out...etc....But here is the worst part. There were 2 other birthdays that dinner, and they got a cake and a birthdays song. I thought we must be next....we waited and waited....NOTHING. I asked when would our cake be coming and she said she didn't have us down for a cake!!!!!! But she could have one here before we leave to take home! What????? That's not exactly how I wanted this evening to go. For that fact I could have went to WalMart and picked up a cake and skipped the whole dinner with the Mu. I was so angry, my 9yr old is in tears because she didn't get a birthday cake or song like the other people did. Her seat to watch Shamu is awful because of the post in our way. She is hungry for mac n cheese and pasta which is gone and still not replaced yet. Needless to say, I am still very upset. I know things happen and no one is perfect, but it would seem someone should have to answer for this. We went back to the Beach Club that night and wanted to stay a few more days to have a cake delivered somewhere else. We wound up staying 2 nights at the Poly and having a cake sent to the Kona. She smiled and enjoyed it I guess, but it should have been on her B'Day with Shamu, and it just didn't go well at all. I even got this shirt made for her with a pic of a killer whale and under it is says Shamus #1 fan. It really should have been a wonderful day for her, but it came up way short, and there was nothing I could do, it was all out of my control....from the food, to our seat, to the cake. I did my job, I did what I had to do... and because of other people...it gets messed up.
We already had year passes. She did get a belated birthday gift, a SeaWorld bag with a plush, and other Mu stuff. She really went nuts. A letter from the GM with an invite to Sharks Grill and....a backstage visit with a trainer and the MU! His assistant is handling it all. We are going Dec. 14th. His letter was really nice. He expressed how sorry he was that our cake didn't get delivered etc...said he wanted to try and make it up to us. We shall see.
