mykidsintow
<font color=red>Dogs Like Teacups Too
- Joined
- Feb 3, 2008
- Messages
- 631
I have some great raves, and some big complaints (tho mostly not dis). Lets first get the complaints out of the way...
We went to Planet Hollywood for dinner. They were seating immediately. There were lots of tables. However, they INSISTED on sending us to a different floor so again we waited on the 1 slow tiny elevator. When we arrived to our floor there were 2 tables by the hostess area. I asked if we could get one of them since we had Julias power chair. Nope. We were to go to 17... umm ok. We had to ask _4_ tables of people to get up and move their chairs as well as one lady in a wheelchair in order to get her power chair to our table. I was MAD. I immediately asked to speak to the manager.... poor fella got the wrath of momma bear. Looking back I should have simply refused to ask people to move. I had never been presented with this situation. The manager blamed young inexperienced hostesses. I told him it wasn't their fault they were not equiped with information. I suggested he rent a wheelchair and figure out which tables are accessible. Once he figures it out he should mark those for his "young inexperienced" staff. Then they would know.
Our room in SSR had little white mini moth-looking bugs.... and noone seemed to care. It was seen as "normal" I guess. I won't even go there in this post.
We went to Rainforest Cafe. I had told them 5, one of which was a wheelchair. As the hostess took us to the table she said "Are you sure you want her to stay in *that thing*? It looks too short for our tables" I thought that remark was a bit rude, especially in front of Julia. So Julia pipes up and says "I will sit in my chair just fine thank you." She pulled up to the table and used her hydrolics to get to the proper height she needed and the hotess stood there staring at her. I said "Thank you for seating us, is there anything else?" she was like "Oh, no... nothing else" and left. One would think this would be out of a 17 yr old hostess, but no she was probably in her 40's. Nice...
At Typhoon Lagood Julia tripped and hit her nose (thanks to some running older kids). Her nose started *gushing* blood. I asked the lifeguard if they had any gause or anything. They said to go to the fist aid station (umm opposite end of park). I asked where the restroom was I could get tissue to wipe her off. I was instructed to just rinse her in the water?! Ummmm eww. I know chlorine is a potent chemical, but patrons should not be told to rinse blood off in the water. I took her to her chair and thankfully had a pack of wipes so I cleaned her up and got it stopped. I was appauled!
The few times we took the bus (and even while driving) we noticed a TON of transportation CMs at bus stops marking how often busses were coming, how many people were waiting, etc. So it was evident they are working on the bus system.
We went to the P&P party on the 4th. We waited in line because Julia wanted to see the princesses. They were taking 3 families at a time and switching off for pictures with each princess. However when we got there they closed off the room. They let Julia have about 30 mins with all 3 princesses. She was *THRILLED*! They sang and danced with her, played with her. I just stood in the corner sputtering. Momma needed tissues! I felt bad for those in line, but every time I tried to get Julia to move along, no one would hear of it. It was FABULOUS! That, my friends is what we love about Disney! So here is a pic of the princesses:
Overall it was a great trip! We had to do a LOT at night (after 7). It was much too hot for Julia during the day. We would sleep in, go to the pool and then nap before doing something in the evenings. Overall it was a great trip!
I also wanted to say Julias power chair doesn't fit on any of the accessible carts. We transfer her for everything.
Beth
We went to Planet Hollywood for dinner. They were seating immediately. There were lots of tables. However, they INSISTED on sending us to a different floor so again we waited on the 1 slow tiny elevator. When we arrived to our floor there were 2 tables by the hostess area. I asked if we could get one of them since we had Julias power chair. Nope. We were to go to 17... umm ok. We had to ask _4_ tables of people to get up and move their chairs as well as one lady in a wheelchair in order to get her power chair to our table. I was MAD. I immediately asked to speak to the manager.... poor fella got the wrath of momma bear. Looking back I should have simply refused to ask people to move. I had never been presented with this situation. The manager blamed young inexperienced hostesses. I told him it wasn't their fault they were not equiped with information. I suggested he rent a wheelchair and figure out which tables are accessible. Once he figures it out he should mark those for his "young inexperienced" staff. Then they would know.
Our room in SSR had little white mini moth-looking bugs.... and noone seemed to care. It was seen as "normal" I guess. I won't even go there in this post.
We went to Rainforest Cafe. I had told them 5, one of which was a wheelchair. As the hostess took us to the table she said "Are you sure you want her to stay in *that thing*? It looks too short for our tables" I thought that remark was a bit rude, especially in front of Julia. So Julia pipes up and says "I will sit in my chair just fine thank you." She pulled up to the table and used her hydrolics to get to the proper height she needed and the hotess stood there staring at her. I said "Thank you for seating us, is there anything else?" she was like "Oh, no... nothing else" and left. One would think this would be out of a 17 yr old hostess, but no she was probably in her 40's. Nice...
At Typhoon Lagood Julia tripped and hit her nose (thanks to some running older kids). Her nose started *gushing* blood. I asked the lifeguard if they had any gause or anything. They said to go to the fist aid station (umm opposite end of park). I asked where the restroom was I could get tissue to wipe her off. I was instructed to just rinse her in the water?! Ummmm eww. I know chlorine is a potent chemical, but patrons should not be told to rinse blood off in the water. I took her to her chair and thankfully had a pack of wipes so I cleaned her up and got it stopped. I was appauled!
The few times we took the bus (and even while driving) we noticed a TON of transportation CMs at bus stops marking how often busses were coming, how many people were waiting, etc. So it was evident they are working on the bus system.
We went to the P&P party on the 4th. We waited in line because Julia wanted to see the princesses. They were taking 3 families at a time and switching off for pictures with each princess. However when we got there they closed off the room. They let Julia have about 30 mins with all 3 princesses. She was *THRILLED*! They sang and danced with her, played with her. I just stood in the corner sputtering. Momma needed tissues! I felt bad for those in line, but every time I tried to get Julia to move along, no one would hear of it. It was FABULOUS! That, my friends is what we love about Disney! So here is a pic of the princesses:

Overall it was a great trip! We had to do a LOT at night (after 7). It was much too hot for Julia during the day. We would sleep in, go to the pool and then nap before doing something in the evenings. Overall it was a great trip!

Beth