June UY what are you doing???

[CaliforniaGirl09]

June use year with cancelled reservation from April and about 33 points on the hook. I looked into RCI, but it didn't look like a good fit so I'm putting them on Disney and letting them ride

 

[JohnGypsy]

Do you want DVC to say "we will do everything we can"?

I would like them to say: "For those that had to make a decision to transfer to RCI, go ahead and do it for now and if we come up with a better solution later, we will do what we can to allow a one-time exception to allow those to be pulled back or otherwise make your option as good as the new solution that was unknown at the time you had to make the decision."

Again, the issue is that, as it was a day ago, people had to decide on taking the only option currently available that was better than nothing (RCI) or gambling their points on DVC doing "something" to try to make it better later.

As it is now, if DVC comes up with something later, they may be rewarding people who did nothing and punishing those who took the option that CMs have been recommending for weeks when you call in.

That is all I'm saying here. It would have been nice if something was said related to the RCI option. Again, CMs are pushing it as the only option to keep your points and have been for at least two weeks now. They told me that when I called. They told my mother that when she called.

So, that is all I was asking for -- some statement from DVC that basically says "IF we find a better solution, we won't screw you over for taking the RCI option since that was all you had at the time."

We have a bunch of people in this thread that are "betting on DVC" to "make it right" that decided to do nothing. I'm just saying that I'm not convinced it'll be "right" if those people, who did nothing, are rewarded -- if, at the same time, those of us who took the RCI option are not (again, for taking the recommended option at the time).

That's all I wanted from DVC. A statement that those people wouldn't get the worse deal for taking the recommended action at the time.

 

[CarolMN]

I would like them to say: "For those that had to make a decision to transfer to RCI, go ahead and do it for now and if we come up with a better solution later, we will do what we can to allow a one-time exception to allow those to be pulled back or otherwise make your option as good as the new solution that was unknown at the time you had to make the decision."

Again, the issue is that, as it was a day ago, people had to decide on taking the only option currently available that was better than nothing (RCI) or gambling their points on DVC doing "something" to try to make it better later.

As it is now, if DVC comes up with something later, they may be rewarding people who did nothing and punishing those who took the option that CMs have been recommending for weeks when you call in.

That is all I'm saying here. It would have been nice if something was said related to the RCI option. Again, CMs are pushing it as the only option to keep your points and have been for at least two weeks now. They told me that when I called. They told my mother that when she called.

So, that is all I was asking for -- some statement from DVC that basically says "IF we find a better solution, we won't screw you over for taking the RCI option since that was all you had at the time."

We have a bunch of people in this thread that are "betting on DVC" to "make it right" that decided to do nothing. I'm just saying that I'm not convinced it'll be "right" if those people, who did nothing, are rewarded -- if, at the same time, those of us who took the RCI option are not (again, for taking the recommended option at the time).

That's all I wanted from DVC. A statement that those people wouldn't get the worse deal for taking the recommended action at the time.

While that would be wonderful for those impacted, I do not think it could be done without the formal agreement of RCI. Those type of agreements seldom happen quickly.

IMO, getting DVC to tell Members this before a signed agreement is in place is an unrealistic & unreasonable expectation. YMMV.

 

[WilsonFlyer]

On the other hand, I took that chance knowing full well the risks involved. RCI was the safe bet with no risks if one was willing to accept it as a solution. It's really no different than the risks involved with traveling the last 4 months of one's UY.

I stayed in the system and rolled the dice. Maybe it works, and maybe it doesn't. There's no reward involved for making that choice, regardless what DVCM does or doesn't do. RCI depositors removed their risk as they thought was appropriate. Why reward them with an after-the-fact option when they made a conscientious decision to remove their skin from the game?

From where I sit, those that chose to make RCI deposits simply removed those points from future consideration making our chances of actually having a forward-banking solution more viable because those points don't have to be dealt with anymore. It's not beyond reasonable thinking to believe that DVC recommending RCI deposits for the last couple of weeks wasn't intentionally done in order to mitigate the number of points they have to deal with. That's a win for me.

"Sorry. You have use of your points in RCI. We don't need to do anything for you."

Just being devil's advocate.

 

[JohnGypsy]

While that would be wonderful for those impacted, I do not think it could be done without the formal agreement of RCI. Those type of agreements seldom happen quickly.

I didn't say it had to be guaranteed. I said that I'd like to see them say "we will do what we can" to make it happen. Again, I'm just looking for SOME acknowledgement that they will TRY to make it so that people that convert to RCI will not be punished if some other option becomes available.

I don't think such a statement -- that they will TRY -- is unreasonable to ask for.

IMO, getting DVC to tell Members this before a signed agreement is in place is an unrealistic & unreasonable expectation. YMMV.

Well, we can agree to disagree. Again, this started from a "what COULD they POSSIBLY say?" question. I maintain that they COULD say something along these lines to let us know that they are WORKING toward such a solution. Again, their CMs are telling everyone that asks to convert to RCI as their only real option. I maintain that if DVC later rewards the people that did nothing -- and therefore punishes those that took the only option at the time (especially one that CMs were recommending as the only option) -- then that would be a bad way to handle this.

 

[JohnGypsy]

Why reward them with an after-the-fact option when they made a conscientious decision to remove their skin from the game?

Because this isn't a "game" and we shouldn't have to "bet."

 

[Sandisw]

I didn't say it had to be guaranteed. I said that I'd like to see them say "we will do what we can" to make it happen. Again, I'm just looking for SOME acknowledgement that they will TRY to make it so that people that convert to RCI will not be punished if some other option becomes available.

I don't think such a statement -- that they will TRY -- is unreasonable to ask for.



Well, we can agree to disagree. Again, this started from a "what COULD they POSSIBLY say?" question. I maintain that they COULD say something along these lines to let us know that they are WORKING toward such a solution. Again, their CMs are telling everyone that asks to convert to RCI as their only real option. I maintain that if DVC later rewards the people that did nothing -- and therefore punishes those that took the only option at the time (especially one that CMs were recommending as the only option) -- then that would be a bad way to handle this.

I think we understand that it would have been nice to know, but given that we have no idea how long this will play out, they have been clear that until it’s over, they can’t make any decisions.

You are right...it put those into a position of a really hard choice. And, CMs couldn’t really do anything but give owners that advice, because it was an option that protected the points in some way.

Since I was the one that asked that original question, it was related to what they could say beyond what they said...no decision until it’s over,,that didn’t require some kind of decision?

Your examples certainly would have provided guidance, but that still required DVCM to know that if a solution is found, you wouldn’t lose out if your chose to protect your points.

So, it does come back that until a resort opening happens, we all have to assume nothing will change, and make decisions that cut our losses or gamble, Only each of us can decide on that level of risk.

 

[JohnGypsy]

I think we understand that it would have been nice to know, but given that we have no idea how long this will play out, they have been clear that until it’s over, they can’t make any decisions.

Again, a decision is not required to make a statement discussing the issue. I stated examples multiple times that included things like "we will do what we can" statements. Again, I was just looking for an acknowledgement about the decision to convert to RCI or not.

Listen, I don't really care at this point. I've already done the conversion. I am simply saying that I think something should have been said -- even without any "decisions" being made. Again, the question was asked of what could they possibly say. I gave some examples of what they could have said without any decisions being made -- and I think that was reasonable.

Since I was the one that asked that original question, it was related to what they could say beyond what they said...no decision until it’s over,,that didn’t require some kind of decision?

Exactly. And they could have said SOMETHING acknowledging the position that people were in having to make that decision and then some statement that they would do what they could for those forced into that decision should some alternative answer become available.

Your examples certainly would have provided guidance, but that still required DVCM to know that if a solution is found, you wouldn’t lose out if your chose to protect your points.

No, it does NOT require them to know that I wouldn't lose out for them to say that they will "do what they can" to TRY to do something. Again, you keep saying that they would have to have already made a decision or know when this will end to make any statement. I maintain that isn't accurate -- there are things that they could say to acknowledge the situation and state that they are taking that under advisement as they make FUTURE "decisions" about how to handle all of this.

So, it does come back that until a resort opening happens, we all have to assume nothing will change, and make decisions that cut our losses or gamble, Only each of us can decide on that level of risk.

Yes, we have to do that individually. It would still be nice (and reasonable) to hope for a statement from them concerning that situation. I still think, to answer your question, that they could have said something -- even without making a decision.

 

[amee]

I guess i just don't understand. How can those of us with use years in the window that all the DVC units are closed, be responsible for not being able to book? I have 135 points in my 2019 UY....i didn't bank in January because i thought we would use them before June. But now that all DVC's are shut down, we simply cannot go. Can "they" truly penalize us for having a "poor" use year, this go-round? I get all the "inventory" related stuff, but that has little to do with individual expenditures, and rights to use and frankly, the fact that we are existing in a world-wide pandemic, which hopefully will subside some day. I would even be fine if they just divided up my current points and added them to the next 5 years.

 

[Sandisw]

I guess i just don't understand. How can those of us with use years in the window that all the DVC units are closed, be responsible for not being able to book? I have 135 points in my 2019 UY....i didn't bank in January because i thought we would use them before June. But now that all DVC's are shut down, we simply cannot go. Can "they" truly penalize us for having a "poor" use year, this go-round? I get all the "inventory" related stuff, but that has little to do with individual expenditures, and rights to use and frankly, the fact that we are existing in a world-wide pandemic, which hopefully will subside some day. I would even be fine if they just divided up my current points and added them to the next 5 years.

To be blunt, yes, they can legally keep you out of the resort, and have any obligation to absorb those lost points that were booked beyond their baking window, or extend the life of banked points due to expire,

Having said that, DVCM has said they recognize this is a unique and unprecedented situation and once it’s over, they will see if their a solution that can work, given legal rules, and the duty to not overwhelm the system,

Best case scenerio, they do.

 

[Sandisw]

Again, a decision is not required to make a statement discussing the issue. I stated examples multiple times that included things like "we will do what we can" statements. Again, I was just looking for an acknowledgement about the decision to convert to RCI or not.

Listen, I don't really care at this point. I've already done the conversion. I am simply saying that I think something should have been said -- even without any "decisions" being made. Again, the question was asked of what could they possibly say. I gave some examples of what they could have said without any decisions being made -- and I think that was reasonable.



Exactly. And they could have said SOMETHING acknowledging the position that people were in having to make that decision and then some statement that they would do what they could for those forced into that decision should some alternative answer become available.



No, it does NOT require them to know that I wouldn't lose out for them to say that they will "do what they can" to TRY to do something. Again, you keep saying that they would have to have already made a decision or know when this will end to make any statement. I maintain that isn't accurate -- there are things that they could say to acknowledge the situation and state that they are taking that under advisement as they make FUTURE "decisions" about how to handle all of this.



Yes, we have to do that individually. It would still be nice (and reasonable) to hope for a statement from them concerning that situation. I still think, to answer your question, that they could have said something -- even without making a decision.

If you mean that if they had said “ we know you have to put in RCI, but if you do, you May or may not be eligible for a future solution if it comes to pass.”, then I agree that may have helped some.

You know what else would have happened? Some owners would have seen that as an indication it was safe to move, but when a decision was made, they’d be allowed to pull them back, regardless of whether that is what the statement said.

And, if that didn’t happen, owners would be upset and say they were lead to believe it was safe,

Saying nothing protects them from being accused of Leading members to choose one option over the other,

The message has been pretty clear. Nothing will be decided or implied until it is over, It stinks for members with UYs as times goes by and decisions need to be made,

 

[WilsonFlyer]

Because this isn't a "game" and we should have to "bet."

Nor was it a game when I was able to make a second reservation last week for May 11 with DVC knowing full well that day whether that reservation would ever be honored or not, and yet here we are.

 

[JohnGypsy]

If you mean that if they had said “ we know you have to put in RCI, but if you do, you May or may not be eligible for a future solution if it comes to pass.”, then I agree that may have helped some.

Correct. That's what I've been saying from the beginning. You ask "What could they possibly say?" I replied with examples like that -- that they could have possibly said something just like that and it would have "helped some." So, we agree on that.

The message has been pretty clear. Nothing will be decided or implied until it is over, It stinks for members with UYs as times goes by and decisions need to be made,

Um, by saying that they are "considering things" and thinking about it actually does the same "implication" that you say they aren't going to do and were concerned with them saying anything. They already MADE the implication with their last statement that leaves people hanging.

So, I agree that they can't make a "decision." I disagree that they couldn't have said anything. We can leave it at that.

 

[nagshead]

We are Aug use year with 200 (2019 use year points) points booked at poly May 22. We are not depositing in RCI abd are going to roll the dice that DVC will offer something for people that lost points during this pandemic. Im not expecting to be made whole but in the past I feel like DVC has extended great customer service so I’m just going to keep the faith that they’ll do something.

 

[KAT4DISNEY]

Not if the rules change. No guarantee. So, members are still making some hard choices with this situation

Yes, certain owners who had trips in the last 4 months of UY are losing the most, but many owners are dealing with this Too. .

I'd consider it little to no risk at this point. Yes, they had changed their minds once but to do so again after allowing a lot of borrowed points to be returned? Very unlikely. It was an option to Aug UYs that April and June did not have.

 

[KAT4DISNEY]

So, that is all I was asking for -- some statement from DVC that basically says "IF we find a better solution, we won't screw you over for taking the RCI option since that was all you had at the time."

.

It likely is something they would have needed to negotiate with RCI. Here is the current information on exchanges:

"When Vacation Time, which has been submitted to DVC Member Services by a DVC Member, is deposited by DVCM with RCI, all rights to the use of same for the week(s) deposited are immediately assigned to RCI. RCI may use that deposited Vacation Time to obtain a Confirmation, to make the Vacation Time available to other RCI Members, or to otherwise use or dispose of the Vacation Time, in its sole discretion. Once Vacation Time is deposited by DVCM with RCI, the Vacation Time may not be withdrawn; and, therefore, once a DVC Member deposits Vacation Time, it is a final transaction. Reservation of Vacation Time by or on behalf of DVC Members is subject to availability."

Of course it states that Vacation time gets turned over to RCI with the deposit. So again - why not set up a special "deposit" for DVC owners during the situation that gives them that DVC time that otherwise would be turned over to RCI?

 

[KAT4DISNEY]

And just to remind - there is a last minute deposit option with RCI that can occur from the 45-14 day time frame. You are restricted to booking last minute with RCI too - something 44 days to 24 hours out but RCI isn't completely gone as an option for June UY's yet.

 

[tjm236]

We ended up transferring to RCI. Hopefully they'll figure out a way to help people in our situation as well, but I'm not holding my breath.

Not that I expect them to open before June 1st, but what if they do? How does that affect whether they help people with June UY points expiring? Not that they should expect people to rush to travel under these circumstances, but they could say that they were open and people had a chance to use their points before expiring.

 

[Sandisw]

We ended up transferring to RCI. Hopefully they'll figure out a way to help people in our situation as well, but I'm not holding my breath.

Not that I expect them to open before June 1st, but what if they do? How does that affect whether they help people with June UY points expiring? Not that they should expect people to rush to travel under these circumstances, but they could say that they were open and people had a chance to use their points before expiring.

I am hearing that June 1st is a pretty good date as the earliest. They aren’t taking any type of reservations before then.

The safe move was to put into RCI. At least now you know for sure you have saved the points for a trip somewhere.

Given that Florida is starting to open up, I am feeling a little more confident of that June 1st opening, for at least resorts

 

[CaliAdventurer]

I think we can all agree that April is owed something and June is next in line. Beyond that, there’s an option.

Members are already furious about borrowed points being returned and waiving the rule book. DVC has a lot to consider here.