princessCKL
Mouseketeer
- Joined
- May 9, 2008
- Messages
- 203
After 2 very unfortunate, very poor customer service experiences with American Airlines. I now ONLY fly JetBlue from Austin to Orlando and recently flew from Austin to Longbeach. I love JetBlue and in my experience if there were any problems - significant delay, tv screen not working - I was offered a voucher good for my next flight from $50 for the delay to $15 for the tv screen. This was on two separate flights. I noticed that my Dec 2008 flight had dropped $100 in price fromt he time I booked it. I called and they gave me $100 credit toward my next flight - I used it to book an August flight and that trip from Austin to Orlando is only costing me $99 out of pocket.