so here's my questions:
1.How do we transfer our luggage from the CR ( standard garden room but hey! we are staying at a delux! ) to AKL with no car with three kids in tow-?
Have bell services transfer your luggage. Call them about 30-45 minutes before you're ready to leave the room @ CR. They'll come and get the luggage. It will show up later that day at AKL!
2. Are there different check-in procedures for Club level rooms?- do we go to the front desk, is there a cons. desk that we are to go to instead....
When you arrive at AKL, stop at the valet and let them know you've arrived! You will be escorted to the place where CL guests check-in.
Let them know your luggage is being transferred from CR.
3. CRO said that we would have 2 queens, savannah view and club access, I thought these rooms were on the 5th and 6th floors- I am unsure of the construction, as I thought that I read that these floors were being made into Villas?
Your room will be on the 4th floor, Savanna view. If you don't hear from the IPO staff soon, send them an email and introduce yourselves. That staff is the BEST!
4. Club edicate- I have never stayed on club level, I understand that there are different foods/snacks offered during the day- do you just go in and help yourself to a serving? My boys are in middle school so they know about only taking the food that they will eat- they are non stop food machines- always hungry now that they are older, I can't seem to feed them enough any more- are they allowed to take a plate or get seconds as long as they eat it all or should we just take a bit for a snack-
YES - 2nds (and 3rds!) are allowed. The CMs are pretty good about making sure the food and beverages are plentiful!
5. Does the club have bottled water for us to take to the parks? Is this frowned upon?
I don't think they have bottled water any longer.
6. Are we allowed to take food back to our rooms, can two of us go get breakfast for the family from the club room on our days off- we would like to leave the baby in the room with a parent and then, eat our breakfast on the balcony looking at the animals-?
Food has been allowed back to the rooms - don't think that's changed.
7. Is turn down service automatic or do we have to request this? and how much do we tip for this?
Turndown is automatic for CL guests. We tip $1/per person (but then there are only 3 of us!)