princessfionasmom
DIS Veteran
- Joined
- Jun 3, 2008
- Messages
- 1,646
Long story but has anyone else had anything taken from their room by housekeeping and then had them claim they thought it was trash? It wasnât even our towels and trash day and they came in and took a bag off our bed with my husbandâs medications (he has a lot of meds and had just filled his pill tray). And not like minor meds but stuff for his end stage pulmonary fibrosis, congestive heart failure, high blood pressure, immunosuppressants. Stuff he canât live without. Iâm so angry about it and all management said was itâs not the first time it happened and they are sorry. They try to train the employees no to touch stuff that isnât in the trash can. I canât believe this was the excuse. Then all the could offer for me now having to take 3 days out of my vacation to get his meds is a 3 night stay at the contemporary. The stress this has caused me is insane (Iâm his caregiver so this all falls on me). I guess I just need to vent. I would also like to hear from anyone else whoâs had an experience similar and is there anyone else above these people I can call. I feel like âit happensâ is not good enough. They shouldnât be coming into our rooms when itâs not trash day. Rant over . . . For now.