I personnally loved having Verizon. I had it for about 9 years and just switched to At&t about 1 year ago. I had problems with Verizon at home. My cell never got service. Verizon's response when I first moved there (2006), "we see there is a problem and we're working on it". I called to complain a few times over the next few years. Last fall I called to complain one last time and they stated "well, our maps show that you have coverage". Really Verizon? because by phone shows ZERO bars. They then acknowledged that less then a mile away, their maps showed a dead zone. Well, it looks like their maps were off.
I didn't really want to switch from Verizon since almost everyone I know except for DBF has Verizon, but at least now I have an iphone!