is my MDE FP+ page set up right?

[njitgrad]

I'm not due to get my 60-day window until Jan 26 but in the mean time I was just checking my account this morning to make sure that I am set up properly so no logistical issues prevent me from making my selections when it's go-time.

When I clicked on "Make FP+ Selections For A New Day" I do not see all of my party members (only me) and I see no indication telling me that my window has not yet arrived. All I see is a non-descriptive page asking me to select my FastPass Party (with just me listed). What's missing is my wife & kids' names as well as another party member (who is staying in an adjacent room and who's reservation is already linked to mine in MDE). See screenshot below.

While the MDE feature has its merits I've come to the realization it is quite buggy, especially when it comes to other things like dining reservations, chat availability, displaying general information, etc.

Can anyone confirm if they receive the same screen when they click the option to make FP+ selections?

 

[mhake01]

All of your other party members that you have linked to your MDE should show up on that page. What this says to me is that something isn't linked correctly.

 

[kmb584]

As the PP said, all of those linked to your MDE account should appear on that page. Did you link your tickets?

 

[njitgrad]

From what it appears, my tickets ARE linked to my account....

 

[kmb584]

I would give the IT department a call. They should be able to sort everything out for you.

 

[njitgrad]

When I click the "get setup to access FastPass+ Service" URL from my OP it takes me to https://wdw-stage.disney.go.com/plan/ which displays the error message "This webpage is not available".....so I can't even link the tickets to the FP+ feature but technically the should be linked already since I can see them in MDE profile.

 

[njitgrad]

I just spoke with website support and they told me that since I had a complete package that the remaining names would not populate until my window opens up. Something about that arrangement doesn't sit well with me.

Does anyone who has a complete package (flight, lodging, meals & tickets) more than 60 days out contradict what I am seeing in MDE?

 

[mesaboy2]

I just spoke with website support and they told me that since I had a complete package that the remaining names would not populate until my window opens up. Something about that arrangement doesn't sit well with me.

Does anyone who has a complete package (flight, lodging, meals & tickets) more than 60 days out contradict what I am seeing in MDE?

This is yet another question that is answered in the green link in my signature. It should answer a lot of the questions you have had on FP.

This is normal, and a common question asked here.

From that link:

For onsite guests, the 60-day prebooking window will not activate until the 60-day mark. Before this point, the booking window will be only 30 days. At midnight of the 60-day mark, the 30-day window will automatically expand to 60 (or more) days. It is also commonly reported that all members on the account with tickets don't appear on the MDX app until the 60-day mark.

 

[njitgrad]

This is yet another question that is answered in the green link in my signature. It should answer a lot of the questions you have had on FP.

This is normal, and a common question asked here.

From that link:

Sorry, I did read the information in your link but I guess I missed that part. Thanks for clarifying.

 

[mesaboy2]

Sorry, I did read the information in your link but I guess I missed that part. Thanks for clarifying.

There is a lot of info to absorb, no doubt. I've tried to make that post as easy for people to find relevant info as I can.