My son just moved to Colorado to attend college this fall. He is just outside Denver so flies Denver-Austin. This summer we flew Frontier for the 1st time and he has flown them once coming back for a long weekend. We had no problems. Everyone was friendly, flights were on time. Personally, I bring my own drinks/snacks, so not having those is not a big deal. I'd rather get a cheap flight! Our entire family is flying Austin-Denver next week for parent's weekend. Got 4 tickets for $340. And I just purchased son's ticket home for Christmas break in December for $29 and his ticket back to school in January for $29. All in all, we are LOVING Frontier in this house right now. They are coming to Houston in December and I am looking for cheap airfare to MCO for June. If I can get it, we'll be happy to drive the 3 hours to Houston. We used to fly exclusively Southwest, but Frontier has them beat in the price department right now for us.