Like someone just posted on another thread, "unless people start complaining to Disney about the service they wont know there's a problem".
If everyone decides to become astonishingly grateful no matter what they are paying, Disney will make even more cuts. And why shouldn't they?
Are people actually complaining
to Disney, or are they just posting about it here? Writing to Disney may actually accomplish something useful. They NEED your feedback!
But venting here is, at best, nothing more than a way to release emotional tension... except then some people validate you and some people argue with you, and the end result can sometimes be just more unhappiness over all.
FWIW, I haven't seen anyone suggesting we should all become "astonishingly grateful", only that it's better to withhold judgement until the product is finished.
In a similar vein, we were lucky enough to experience one of the soft openings for the revamped Test Track. I enjoyed it overall, but found the breaking system downright painful. So when a gentleman in a suit, carrying a clipboard, approached us and asked what I thought, I told him, "My neck hurts!" He wrote it down, and sure enough, the next time I rode, after the ride had been officially launched, the braking system was a whole lot better. Still a bit jarring, perhaps, but it doesn't make my head snap forward on my neck, so I'm happy.
I didn't bother writing about it here, because what would be the point? Test Track was still a work in progress. If the problem with the braking had persisted past the official launch, then I likely would have written something to warn other folks with back or neck issues.