Just curious if this is an isolated problem with my file or system-wide (possibly related to NextGen.)
I visited WDW in January. We had a room-only reservation, made for myself and my best friend (BFF.) In December, she called Disney and added her brother and sister-in-law to the reservation. All four same room, same flight. Shortly thereafter, our DME packet arrived, and it was BFF & SIL, listed twice each. ??? We called Disney, who insisted all was right - and we were, on the room reservation. We called DME to double-check, and sure enough, BFF & SIL were each listed twice. Got it straightened out and all was well, although it was very close to trip time when we realized the error - so they had to FedEx the darned packet!
Flew down in Feb, BFF and I went again, flew in on different days (so, more complicated,) no problems. Thinking back, the room reservation was through groups (it was a convention) and DME was called directly to make the DME reservation.
We are preparing for a trip in about a month - me, BFF, and another friend (C.) Room-only reservation again. Got our DME packet in the mail today
love
and it's just BFF and C. Apparently I don't get to go to Disney. LOL! Checked online, and we are all three still listed in the room res. Called DME, and they were able to "find" me and add me to DME and send out another packet!
I'm guessing there is a problem porting the information from the room reservations to the DME system (like maybe only people 1 and 3 get ported over? I would have been the second person listed on those reservations.) Or does Disney just have me flagged, "No bus for you!" LOL!
Is anyone else having issues like this?
I visited WDW in January. We had a room-only reservation, made for myself and my best friend (BFF.) In December, she called Disney and added her brother and sister-in-law to the reservation. All four same room, same flight. Shortly thereafter, our DME packet arrived, and it was BFF & SIL, listed twice each. ??? We called Disney, who insisted all was right - and we were, on the room reservation. We called DME to double-check, and sure enough, BFF & SIL were each listed twice. Got it straightened out and all was well, although it was very close to trip time when we realized the error - so they had to FedEx the darned packet!
Flew down in Feb, BFF and I went again, flew in on different days (so, more complicated,) no problems. Thinking back, the room reservation was through groups (it was a convention) and DME was called directly to make the DME reservation.
We are preparing for a trip in about a month - me, BFF, and another friend (C.) Room-only reservation again. Got our DME packet in the mail today


I'm guessing there is a problem porting the information from the room reservations to the DME system (like maybe only people 1 and 3 get ported over? I would have been the second person listed on those reservations.) Or does Disney just have me flagged, "No bus for you!" LOL!
Is anyone else having issues like this?