Intimate WC as Custom Planner??

ExCPKate

Mouseketeer
Joined
Aug 8, 2006
Messages
152
Hi everyone!

I am really confused on something. It took me forever to get my planning kit in my wishbook(I just got it last night), and I was supposed to get it 2 weeks ago. I haven't gotten an offical announcement yet of who my Wedding Planner is, but on my wishbook it say Maxine Pollakis, Intimate Wedding Coordinator. Why would I be given an intimate WC when I am having a custom? It just kind of irritates me because it took forever to get my kit and I'm going there in 2 weeks for my planning session! Also, in my planning kit it says to check sample wedding music, and there are no samples anywhere! Why do I get the feeling that I am missing important information? Can anyone clear up my confusion on this?
 
Congrats on your upcoming planning session. Staff moves around as needed at DFTW I would not worry about it at all. If you are leaving in two weeks and do not know who you are speaking with, and you have turned in your contract and paid your deposit, I would call your SM to see if they can help you. Since Disney does multiple weddings per coordinator, chances are they are swamped right now for May weddings which is one of the largest times of the year. And you are totally justified in wanting to make sure that your planning session is on target. Working on CP I think you know alot of this!! =) Have a good time and enjoy your trip!!

Tip for later:
Communication with your coordinator is always a prime concern. I found that if I scheduled meetings with them, they were focused on my needs versus me trying to get in touch with them via email and phone messages. Any of the admins can help you set up a time that would work for the two of you.
 
ExCPKate said:
I haven't gotten an offical announcement yet of who my Wedding Planner is, but on my wishbook it say Maxine Pollakis, Intimate Wedding Coordinator. Why would I be given an intimate WC when I am having a custom?

ExCPKate, until you can speak with a FTW person, all we can do here on the Dis is to offer you our ~uneducated~ guesses as to what might be going on.

Now that I have given you my disclaimer ;) , I'll add a little something to it.

I have always been told that Disney cross-trains lots of their Cast Members, especially the FTW folks. The FTW folks wear multiple hats, and that sounds like it might be the case with your event. Take a deep breath and try to relax. When you speak with the person who has been assigned to your event, you’ll get all your questions answered.

If it makes you feel any better, I did not have a FTW person assigned to me when I was planning my custom vow renewal. Disney assigned a specific Cast Member to me once my planning got under way. This Cast Member actually worked for the Grand Floridian’s Convention Services organization. With his help (and the help of my FTW Sales Manager), I went on to have the most incredible event – an evening ceremony inside the Wedding Pavilion and an after-hours progressive dinner party inside the Disney-MGM Studios Theme Park. It was, without a doubt, the most ~magical~ night of my husband and my lives.

Congratulations on your upcoming marriage. I wish you all the happiness in the world.
 
Kate~I am so sorry for all the confusion. Yikes! I'd be freaking out too! The only thing I'm wondering....hmmmm...considering all the problems that DFTW has had with the wishbook, well, could this just be a simple mistake? I'm sure Maxine can handle your event just fine, but maybe you could just wait and confirm that your wishbook info is actually correct? Even if it is correct, I'd call/email and ask for some explanation concerning the assignment of a intimate coordinator for your custom event. Reassurance is never a bad thing. Good luck!
 

I had Maxine for my custom wedding whilst my actual planner was on Maternity leave. She is fabulous! She really went above and beyond to help us with our plans! And she is such a lovely sweet person too!
 
Hi,
I also am having a custom wedding and have Maxine as my planner. I also wondered the same thing ... why did I receive an intimate coordinator? She and her assistant Brandye have been very helpful in answering my many questions. Regarding the music, she sent me a package for my upcoming planning session which contains a ceremony music cd, a wedding cake sampler cd, and wedding cake price list.

Have a great time at your planning session!

Jill
 
Thanks everyone for your advice!:grouphug:

Maxine did call me today, but I missed her call and wasn't able to get ahold of her. She said to call her and we'll talk about what to expect for the next few months. She sounds really nice and I am looking forward to calling tomorrow. I know all DFTW planners are probably awesome, it was just confusing to me that I would get an intimate planner. I'm sure they all know their stuff, whether they specialize in customs or intimates, it just worried me. Positive thoughts:cheer2:

I can't wait to hear what she has to say tomorrow...
 












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