internet check-in

[disneynutz]

In December we were at BWV and they moved us because of a problem with the ventilation system at Big River Grill. We had to check out and back in again. We never got the room ready call. Around 5:30 I went to the Front Desk to see what was going on. They told me that the room was ready at 2:00. I asked why we weren't called and the CM told me that the system won't call if you have a room change.

At Kidani in February we never got the call. We were told that the CM didn't code our reservation correctly.

Bill

 

[bbluvsdis]

We too never received that call saying our room was ready. We arrived at BCV at 11AM and were told we would receive a text when our room was ready. At around 4:30 after not hearing anything we went back to the hotel and were told our room was ready at noon! They just said the text message failed.

 

[Jenn4615]

anyone having trouble with online checkin this morning? I've never had a problem before..