Nope - it doens't change my plans or kill my buzz.
I know that there are chances anywhere we go of someone whether it be an employee or another guest could be a bad person.
I can't even say based on the "facts" we have recieved that you can flat out say it was handled properly or not. But no company is infallable.
Agree totally! As long a there are people involved there will never be perfection.