In Defense of Disney Cruise Doctors

Four Swampers

Picture is Disney Wonder at Cabo San Lucas
Joined
Feb 7, 2012
Messages
998
I am a pediatrician. I have toured the DCL health center facilities on the Magic and the Wonder. After noticing some concerns here on the boards, I would like to make a few general statements about doctors and a couple general statements about DCL health care facilities. As I have no actual knowledge of specific events, I shall try hard not to address any specific events, but rather just some general concepts that can occur in similar situations.

First, we doctors aren't House. Nor any of the doctors you saw on e.r. The most accurate show about medicine ever to air on t.v. was Scrubs. We are regular people. As a pediatrician, I have zero chance of successfully removing your appendix, and there are a ton of adult medicines that I have never heard of.

Second, the DCL facilities are great. They have everything they need to treat any emergency. That does not mean they are a hospital with a pediatric ward. It does not mean they should have a patient staying in the health center when they can be evacuated safely to a land based facility. It just means they have crash carts (meds for people who have had a cardiac or respiratory emergency), burn kits, IV fluids, etc. But at the end of the day, this is a cruise line, not a hospital.

Third, the doctor on board has to be the doctor for the passengers and the crew. That doctor has to be able to care for babies, toddlers, children, parents, grandparents, and crewmembers who might suffer severe mechanical injury (such as a crushed arm) or a chemical burn while working in the engine room, or on a ledge on the side of the ship. They are hired through a staffing agency that works for much of the cruise industry. Often, the doctors come from South Africa, because their training is more generalized than in the USA. A South African doctor gets trained in kids, adults, and surgery to a greater extent than almost any US doc. Frankly, if I was staffing a cruise ship, I would choose one of the docs I have met on a cruise over myself any day. But again, we should remember that they aren't a fictional television character, whose lines are created by a half dozen writers and a couple of different medical advisers. They can't know everything.

It occurs to me that even on land, patients get transferred from one hospital to another if the second is better able to care for them. Last night, I had two different emergency rooms call me and ask if I would admit a child from their er to our hospital. This is standard procedure, as their hospitals don't have pediatric facilities. Yet those hospitals would be far better able to care for a sick child than any cruise ship, simply because of access to resources. With multiple doctors at the hospital and a pediatrician only a phone call away, they probably could take a child. Yet they shouldn't; the child is much better off at a pediatric hospital. Likewise, DCL's health center could care for a child, but they shouldn't; the child is much better off at a land based hospital.

Please, I'm not looking for an argument or flames of any kind. I just want people to understand that I feel the general setup and staffing of the DCL health center is excellent, and that I am quite comfortable with my friends and family going on Disney Cruises.
 
Appreciate the well thought out and explained position on this issue. Thanks for posting.
 
Since Disney is unable to defend itself, I am pleased you took the time to adjust the focus of the discussion back to where it should always have been- having the best care for a young baby. Unfortunately, reasoned evaluation is not normally found in the media. Thank you for the balance you have provided.
 

Well done, sir! Probably the most well reasoned and informed comment I've seen on this forum.
 
Since Disney is unable to defend itself, I am pleased you took the time to adjust the focus of the discussion back to where it should always have been- having the best care for a young baby. Unfortunately, reasoned evaluation is not normally found in the media. Thank you for the balance you have provided.

Very well said. I feel the same way. Thank you OP for taking the time to post.
 
As an ophthalmologist, I heartily agree. Well said.

I did a gen surg internship. I could probably take an appendix out without ultimately killing the patient. ;) But do not ask me to look in a kid's ears, or prescribe kids' medicines. No good would come of it.
 
Back in 2011 we were on the Magic. I had my 18 month dd with me and she had had times where she needed a nebulizer in her short life. I figured it was allergies and we wouldn't need it on the ship in a different climate. Well, I was wrong.
Of course, I hadn't brought ours with us. So, I took her to the health clinic on the ship. They examined her and agreed with what I was telling them. They were excellent- I felt that we were in great hands, they had the Albuterol and a nebulizer I could rent (borrow) for the week.
If you are in need- they are there! I felt we were well taken care of!
 
Thank you for your awesome input.... well said.. I hope others read this and understand what you have said..
 
As an Energency Department Charge Nurse, I could not have said it better myself. Thanks for posting.
 
I have to agree with the OP. I am an emergency medicine physician and have seen the health facility as well. It is well equipped for emergencies, but at some point their efforts can be come exhausted. I have often thought it would be a difficult call to make , asking a passenger to get off the ship, but a necessary one if the situation should dictate.
Nice post.
 
I am a pediatrician. I have toured the DCL health center facilities on the Magic and the Wonder. After noticing some concerns here on the boards, I would like to make a few general statements about doctors and a couple general statements about DCL health care facilities. As I have no actual knowledge of specific events, I shall try hard not to address any specific events, but rather just some general concepts that can occur in similar situations. First, we doctors aren't House. Nor any of the doctors you saw on e.r. The most accurate show about medicine ever to air on t.v. was Scrubs. We are regular people. As a pediatrician, I have zero chance of successfully removing your appendix, and there are a ton of adult medicines that I have never heard of. Second, the DCL facilities are great. They have everything they need to treat any emergency. That does not mean they are a hospital with a pediatric ward. It does not mean they should have a patient staying in the health center when they can be evacuated safely to a land based facility. It just means they have crash carts (meds for people who have had a cardiac or respiratory emergency), burn kits, IV fluids, etc. But at the end of the day, this is a cruise line, not a hospital. Third, the doctor on board has to be the doctor for the passengers and the crew. That doctor has to be able to care for babies, toddlers, children, parents, grandparents, and crewmembers who might suffer severe mechanical injury (such as a crushed arm) or a chemical burn while working in the engine room, or on a ledge on the side of the ship. They are hired through a staffing agency that works for much of the cruise industry. Often, the doctors come from South Africa, because their training is more generalized than in the USA. A South African doctor gets trained in kids, adults, and surgery to a greater extent than almost any US doc. Frankly, if I was staffing a cruise ship, I would choose one of the docs I have met on a cruise over myself any day. But again, we should remember that they aren't a fictional television character, whose lines are created by a half dozen writers and a couple of different medical advisers. They can't know everything. It occurs to me that even on land, patients get transferred from one hospital to another if the second is better able to care for them. Last night, I had two different emergency rooms call me and ask if I would admit a child from their er to our hospital. This is standard procedure, as their hospitals don't have pediatric facilities. Yet those hospitals would be far better able to care for a sick child than any cruise ship, simply because of access to resources. With multiple doctors at the hospital and a pediatrician only a phone call away, they probably could take a child. Yet they shouldn't; the child is much better off at a pediatric hospital. Likewise, DCL's health center could care for a child, but they shouldn't; the child is much better off at a land based hospital. Please, I'm not looking for an argument or flames of any kind. I just want people to understand that I feel the general setup and staffing of the DCL health center is excellent, and that I am quite comfortable with my friends and family going on Disney Cruises.

So well written. You have great examples I don't think anyone would even dream of flaming you.
 
Well thought out post. At first I was confused, but then I realized it stemmed from the baby that was removed from the ship for illness and not people asking about "can the infirmary treat this or that" type questions.

Most of my "research" had been focused on if the ship is equipped to handle an anaphylactic reaction to my daughter's multiple food allergies in the event there was accidental contact with an allergen. My number one goal is to keep her alive and if that means they keep her stable til we get off the ship for additional medical treatment, that is fine by me!
 
Most of my "research" had been focused on if the ship is equipped to handle an anaphylactic reaction to my daughter's multiple food allergies in the event there was accidental contact with an allergen. My number one goal is to keep her alive and if that means they keep her stable til we get off the ship for additional medical treatment, that is fine by me!

Which is an excellent question! You sure wouldn't want to be stuck on a cruise ship in the middle of the ocean, get exposed to an allergen, and then discover they can't handle that. :scared1: Happily, they can!
 
My 27 year old son tripped on the stairs near the Aqua duck on The Fantasy and dislocated his shoulder and we took him down to the health clinic and they put it back in place and did an excellent job. They wanted to check him out the next morning to see how he was. So we were very pleased with there service.
 

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