...then the CM went on to tell him that maybe he could postpone his trip until 2021 when new dates open up. This trip was intended as a birthday gift for his GF, whose birthday, BTW, has come and gone. He had even made an ADR for their favorite restaurant for her birthday dinner. There is a little more to his story though, since his frustration is now at an all-time high. The company for which he works has an incentive program, where the top 20 salespersons IN THE WORLD get awarded a first-class all-expenses paid 4-day trip, which culminates in an awards banquet. He worked really hard to earn that, only to be told that the trip (with obvious good reason) was canceled. So, something he had really been looking forward to this October is gone, and now this whole DVC fiasco....