I'm This Close To Cancelling Our Gfc Luncheon UPDATE!!!!!!!!!

[OceanGdss]

Kind of related but not really..

Lynn~ DF frequents the other boards and was just sitting here on his comp. He turned his screen around and said "hey, do you know this chic?" And showed me a post....it was you! on the restaurant boards lol.... I was like "Lynn-y!! Of course I know her...she picked my hairstyle!"

He said "yeah...i saw something about 'marriage' and just KNEW you had to know her" lmao

He said "So she's having trouble with GFC?" I responded with "Oh...you don't even know the half of it" lol

That should make you laugh a little

 

[Lynn5700]

Kind of related but not really..

Lynn~ DF frequents the other boards and was just sitting here on his comp. He turned his screen around and said "hey, do you know this chic?" And showed me a post....it was you! on the restaurant boards lol.... I was like "Lynn-y!! Of course I know her...she picked my hairstyle!"

He said "yeah...i saw something about 'marriage' and just KNEW you had to know her" lmao

He said "So she's having trouble with GFC?" I responded with "Oh...you don't even know the half of it" lol

That should make you laugh a little

HAHA that is so funny,you alway's make me laugh lol.

Thank you very much for all the help girl's....Tim will be calling the GFC tomorrow to see what the deal is,it's better he does cause I just think I will make it worse. I'm leaning toward's changing so we will see what happen's.

 

[Lisacope]

Hi Lynn - I tried to PM you but your mailbox is full - clean it out girl! Anyway, I just said that if I were you I might look for another venue. Good luck!

 

[stitchlet]

Awww Lynn, I'm sooo sorry that you are having to deal with this.

If you really want to eat at GF, you might think about considering the Garden View Tea. It's a beautiful place with huge windows, not unlike GFC. They have some amazing sandwiches and deserts there, besides tea. That way you could have something fancy for the pictures, and maybe have a more casual meal later? Just my 2 cents ...

I really hope that whatever you choose works out perfectly for you and that you have the magical day that you & your DF deserve!

 

[Beep]

Awww honey, I'm really sorry to hear about the problems with GFC and hope you get it sorted. What time was your ADR for - it was 12pm wasn't it? The Gardenview Tea Room opens at 2pm (when GFC closes) which is why we went for GFC. We are hoping to eat there at around 1230 so GVTR wasn't an option.

Is there anywhere in the area that you can get lunch, maybe the Polynesian? You'd get some lovely photo's there too. We want GF for photos which is why we picked to eat lunch there too, but I'm sure you could 'pop in' for photos and then move somewhere else for lunch.

Keep us posted and sending big . Don't fret, you will get it sorted.

 

[Lynn5700]

Still no email,I really despise this woman.Tim is calling tomorrow to see what the heck the problem is! I told him to ask to speak to the manager of the GF and to speak with whoever is higher up above this linda woman.

I have heard that she is no help and give's people problem's. I really don't like her and I'm going to have Tim tell whoever he speak's to that if they don't fix the problem that I will tell other bride's about this.I don't want somebody else to have to go through this.It's annoying.

 

[OceanGdss]

I'll call and pretend she made me mad...lets boycott the GFC until she's gone.


(ok...maybe thats a little mean? )lol

 

[Lynn5700]

I'll call and pretend she made me mad...lets boycott the GFC until she's gone.


(ok...maybe thats a little mean? )lol

HAHAHA I love it...I'm too nice though lol

 

[Swmhc]

Lynn,
I am not sure what specfic issues you are having problems with, but keep in mind, these restuarants are trying serve thousands of people daily. I know in our planning process, we want to think that we are the only ones coming to Disney and that this is "our day," but in reality they are catering to the needs of thousands daily. As an escape bride, unfortunately, we rank lower than wishes brides or conventions etc... because of the $$. It is what it is. As others have said, if they cannot meet your needs, you may be happier elsewhere. Not all venues can meet everyone's needs, all the time. Quite frankly, I am surprised at the number of restuarants that are able to do the personalized menus and extras for the smaller events. Chin up, something will work out, I am sure !

 

[Lynn5700]

Seriously it doesn't need to take 3 weeks to get back to a customer who is going to be spending money at your restaurant.I don't think it has anything to do with being an intimate bride or not,what if we were going to be there for a birthday and I wanted to do a custom menu.I don't think custom brides have thier reception there anyway so it has nothing to do with being an intimate or not. With all other aspect's of my wedding I have never felt like because I'm an intimate bride I get treated different because I'm not a custom bride.My planner is amazing,actually better and more responsive than my custom planner(when I was planning our custom).

It isn't just intimate bride's who have had issues with the GFC,I've found out that this woman has also given people problem's who were just having a private dining and this person did not help at all and had comunication problem's so it has nothing to do with the custom bride's get treated better crap. The problem is this woman can't comunicate with her customer's. and another note on the customized menu's,they do them for any ocasion not just wedding's.

I will let you all know what happen's tomorrow when we call.

 

[mystiichell]

Seriously it doesn't need to take 3 weeks to get back to a customer who is going to be spending money at your restaurant.I don't think it has anything to do with being an intimate bride or not,what if we were going to be there for a birthday and I wanted to do a custom menu.I don't think custom brides have thier reception there anyway so it has nothing to do with being an intimate or not. With all other aspect's of my wedding I have never felt like because I'm an intimate bride I get treated different because I'm not a custom bride.My planner is amazing,actually better and more responsive than my custom planner(when I was planning our custom).

It isn't just intimate bride's who have had issues with the GFC,I've found out that this woman has also given people problem's who were just having a private dining and this person did not help at all and had comunication problem's so it has nothing to do with the custom bride's get treated better crap. The problem is this woman can't comunicate with her customer's. and another note on the customized menu's,they do them for any ocasion not just wedding's.

I will let you all know what happen's tomorrow when we call.

Hey Lynn - sorry to hear about your troubles. I just wanted to let you know that before I changed my intimate to a custom we were working with Fulton's - they were amazing & VERY accommodating. They even refunded our non-refunable deposit when we cancelled to change to a custom wedding. I would be glad to send you the menus & other information that I have - just PM me if things don't work out with the GFC

 

[Lynn5700]

Hey Lynn - sorry to hear about your troubles. I just wanted to let you know that before I changed my intimate to a custom we were working with Fulton's - they were amazing & VERY accommodating. They even refunded our non-refunable deposit when we cancelled to change to a custom wedding. I would be glad to send you the menus & other information that I have - just PM me if things don't work out with the GFC

Thank you very much,I will do

 

[Mama of Indybride]

Lynn,
I am not sure what specfic issues you are having problems with, but keep in mind, these restuarants are trying serve thousands of people daily. I know in our planning process, we want to think that we are the only ones coming to Disney and that this is "our day," but in reality they are catering to the needs of thousands daily. As an escape bride, unfortunately, we rank lower than wishes brides or conventions etc... because of the $$. It is what it is. As others have said, if they cannot meet your needs, you may be happier elsewhere. Not all venues can meet everyone's needs, all the time. Quite frankly, I am surprised at the number of restuarants that are able to do the personalized menus and extras for the smaller events. Chin up, something will work out, I am sure !

I agree to a certain extent that they are trying to please a large number of people, but it does not take more than a few seconds to respond to an email and give our bride her peace of mind. That is really all anybody wants, that somebody is paying attention and looking into their needs. If she responded and said I am working on it and can let you know tomorrow, then 24 hours worth of fretting can be averted. It is simple customer service, takes very little time, and saves many hurt feelings as well as negative energy.

Good Luck! Things will work out!

 

[Lindsay22]

Lynn
Did you hear from them? How did it go?

 

[soontobebride]

Hi Lynn

We had similar problems but it was with O'hanas we wanted to go here for atmosphere etc, but we had a few vegetarians in our party and obviously O'hana's serves majority meat. I kept phoning and e-mailing the manager of O'hanas (My dad was given his business card by him and was told to contact him and he would be able to assist us) and never got a response. I left so many messages on his voicemail and got really fed up waiting. I really felt like changing venues. What I did in the end was contact my co-ordinator and guess what after explaining to her what happened she e-mailed him copying me into it..............and yes he got back to me.

Speak to your co-ordinator they want you to have a perfect day so will help you as much as possible.

Our guests who are vegetarians got their vegetarian meals and we are so glad we stayed with our original choice.

Give your co-ordinator a call or an e-mail.

Good Luck

 

[disprincessatheart]

Hi Lynn

We had similar problems but it was with O'hanas we wanted to go here for atmosphere etc, but we had a few vegetarians in our party and obviously O'hana's serves majority meat. I kept phoning and e-mailing the manager of O'hanas (My dad was given his business card by him and was told to contact him and he would be able to assist us) and never got a response. I left so many messages on his voicemail and got really fed up waiting. I really felt like changing venues. What I did in the end was contact my co-ordinator and guess what after explaining to her what happened she e-mailed him copying me into it..............and yes he got back to me.

Speak to your co-ordinator they want you to have a perfect day so will help you as much as possible.

Our guests who are vegetarians got their vegetarian meals and we are so glad we stayed with our original choice.

Give your co-ordinator a call or an e-mail.

Good Luck

I agree. I talked to my planner today about a few things. I was worried about not hearing from Narcoossees yet since seeing all of the trouble you've been thru, so I asked her when I should hear something. She said 30 days out is pretty standard, and that if I hadn't heard from them by April 1 I should let her know and she'll contact them for me. Your coordinator is there to help, so put her to work

 

[Lynn5700]

Hey!!!! Yes I have an update.Tim called today and they said that they don't know who Linda is???????? UMM ok lol. So he left a message with the food and beverage manager named Andrea at the GFC.She is on vacation till Monday so hopefully we will hear something on monday!

 

[Lynn5700]

Hi Lynn

We had similar problems but it was with O'hanas we wanted to go here for atmosphere etc, but we had a few vegetarians in our party and obviously O'hana's serves majority meat. I kept phoning and e-mailing the manager of O'hanas (My dad was given his business card by him and was told to contact him and he would be able to assist us) and never got a response. I left so many messages on his voicemail and got really fed up waiting. I really felt like changing venues. What I did in the end was contact my co-ordinator and guess what after explaining to her what happened she e-mailed him copying me into it..............and yes he got back to me.

Speak to your co-ordinator they want you to have a perfect day so will help you as much as possible.

Our guests who are vegetarians got their vegetarian meals and we are so glad we stayed with our original choice.

Give your co-ordinator a call or an e-mail.

Good Luck

I agree. I talked to my planner today about a few things. I was worried about not hearing from Narcoossees yet since seeing all of the trouble you've been thru, so I asked her when I should hear something. She said 30 days out is pretty standard, and that if I hadn't heard from them by April 1 I should let her know and she'll contact them for me. Your coordinator is there to help, so put her to work

I'm going to email my planner now because now I'm confused about them saying they don't know who Linda is lol. I want to find out what the deal is.

 

[Lynn5700]

OK so I just checked my email and this is what I got from Linda.

I'm so confused.She told me a month ago that I would be able to eat off the regular menu now I have to eat off the limited menu.

Good afternoon Lynn,

I apologize, but I have been out of the office sick. As far as our menus, they have your names and date on the menu. Unfortunately, since January 2008, there have had to make changes in our group dining policy. We can only accommodate groups up to 30 and offer a limited menu and seating times. Please let me know if you have any further questions.

 

[Lynn5700]

I'm sending my planner an email right now and I'm going to see if she can get to the bottom of this.I can't deal with this Linda woman anymore,I'm so confused lol.