A few years back my job sent a group of us to Disneyland for an offsite...not bad, get paid for working and have a free trip to disneyland and stay at the DLH.
Anyway, the guy in charge of operations or something like that, came and gave us a presentation about how they run the park, the type of people they look to hire and things like that. What was most interesting was how every single cast member, regardless of their job, #1 responsibility is to look for an opportunity to do something special and create a memory for a guest. It could be big or small, but always look for the opportunity. It wasn't just talk either, they take that very serious there. Their goal is to have every single guest leave with some sort of special memory
I wish I could remember his name, he was very interesting to talk to and really gives you an insight on how it works. None of it's fluff, they want cast members that really care, that go the extra mile and enjoy it.
Well, so the people who work at the parks are called Cast Members, but what do you call the executives?
I didn't want to narrow it down to Cast Members, Imagineers, and so forth. So... if they get paid by Disney, or work for Disney in some way, they are employees. LOL
I'd like to see Maynard again. The kids and I used to see him quite a bit when we lived in So. Cal. and had AP's but even though I go 2 - 3 times a year now I haven't seen him lately.
His best gig was Haunted Mansion although I heard he had done some Jungle Cruise also. He was fun and a great CM.
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