Originally posted by marlogood
We just returned from a visit to our home, BWV. We had a 2 bedroom, preferred view booked...I'm not sure what the room number was, but it was all the way at the end of the hall and we were looking down at the tennis courts and parking lot. Since we had used points for "preferred view", I did not think that was what we got. We called down and told them we were not happy and they moved us.
We visit 2-3 times a year and this is the first time this has happened.
The CM was very nice and moved us to a room overlooking the luna pool.
I must say, it looked like quite a few rooms were out of order for remodeling.
