IBBCES - I wish Disney is a participating park

[HopperFan]

I don't agree that Genie+ is even close to equal treatment. What is the average number of rides that people get with Genie+? It can't be that high if even Disney is now saying that there is a chance that you will only get 2 or 3 rides with it. But those without issues are still able to wait in line, whereas those with a disability, would be out of luck I guess. So no, DAS is not at all the same thing as Genie+ and I am surprised that you would even say that. Disney would have another lawsuit on their hands if they did that.

I don't know how it is legal for this company to ask for a doctor's note either. I thought that is why Disney does not ask for one.

Genie+ is the replacement for FP+. They work similarly. The reason we never provided documentation is because they were similar services but everyone could get FP+ without cost so there was no on paper advantage.

By your own description DAS is a superior product to Genie+ so now we have a situation where the average guest has to pay for a service, but DAS holders are getting a superior service for free. That is where a line has been crossed and could put Disney in a position they could require more proof of need.

Six Flags has done it for years, National Parks require proof for the Access Pass (free vs what others pay), we need doctor proof for handicapped parking (an advantage on private properties). Before Disney wasn't giving guests an advantage not available to other guests, there was FP. Now that everyone else has to pay for Genie+ they are not only giving an advantage, but because Genie+ is a poor product, they are giving a superior advantage.

 

[Sparkly]

Considering people visit Disney from all around the world, that sounds like it's too US-focused and would make life difficult for international guests who may have different health systems.

 

[HopperFan]

Considering people visit Disney from all around the world, that sounds like it's too US-focused and would make life difficult for international guests who may have different health systems.

You are actually making a case for using IBBCES. They are a global company that works in the special needs / medical community and would be more qualified to do this than at the local levels. It would allow standards which currently Disney Parks do not have.

We were planning a trip to Disneyland Paris last summer, but world events had us cancel. We were looking into how we would access their Disability Service and found we were going to have to bring specific medical/govt documentation with us. I don't see the difference in me having to provide proof in another country and international guests coming here having to provide.

Don't get me wrong, I am fine with how it is now. DS started using GAC when his health changed, uses DAS since it started. We have not done the advance DAS because of the difficulty in doing that, but if we had to go through more hoops we would adjust. We used to only use the DAS once, maybe twice a day if DS was winding down. FP+ was a much better option in allowing us to do on our phone, save walking. We have purchased Genie+ and tried to make it work for us but the lack of flexibility has meant more walking and it has forced us to use the DAS more for him.

We also use the Attraction Assistance Pass (AAP) at Universal. It is similar to Disney, go to attraction, get a return time BUT they will let you enter if under 30 minutes (I think Disney is about 10-15). The difference here is that we are still waiting the full amount of standby time. Their Express Pass involves no waiting (Genie+ you wait for your time). So AAP guests are not gaining any advantages.

 

[lanejudy]

I don't see the difference in me having to provide proof in another country and international guests coming here having to provide.

In fact, many international guests already have - maybe even carry - a gov’t issued “disability card” or other documentation. For the most part US folks don’t have easy or readily-accessible documentation.

I’m not sure how “international” that company is other than they list La Ronde as one of their parks served, though I may not have recognized all of them.

 

[HopperFan]

In fact, many international guests already have - maybe even carry - a gov’t issued “disability card” or other documentation. For the most part US folks don’t have easy or readily-accessible documentation.

I’m not sure how “international” that company is other than they list La Ronde as one of their parks served, though I may not have recognized all of them.

They don't work just in the theme park industry. And Disney wouldn't even have to work with them. It's just the process of standardized processing and taking it out of the hands of CMs that could be a very workable system, and a benefit to Disney to standardize and benefit to Guests to settle everything before arriving.

 

[Lilsia]

Genie+ is the replacement for FP+. They work similarly. The reason we never provided documentation is because they were similar services but everyone could get FP+ without cost so there was no on paper advantage.

By your own description DAS is a superior product to Genie+ so now we have a situation where the average guest has to pay for a service, but DAS holders are getting a superior service for free. That is where a line has been crossed and could put Disney in a position they could require more proof of need.

Six Flags has done it for years, National Parks require proof for the Access Pass (free vs what others pay), we need doctor proof for handicapped parking (an advantage on private properties). Before Disney wasn't giving guests an advantage not available to other guests, there was FP. Now that everyone else has to pay for Genie+ they are not only giving an advantage, but because Genie+ is a poor product, they are giving a superior advantage.

True that Genie+ is the replacement to FP+. False that DAS was ever the counterpart to FP. DAS had nothing to do with FP because you could get a DAS and a FP. DAS is the counterpart to normal waiting in line. IDK why you think otherwise.

 

[HopperFan]

True that Genie+ is the replacement to FP+. False that DAS was ever the counterpart to FP. DAS had nothing to do with FP because you could get a DAS and a FP. DAS is the counterpart to normal waiting in line. IDK why you think otherwise.

No reason to go back and forth.

NEVER said they were counterparts. They were two programs that worked similarly, at the same location to accomplish the same thing. The difference was FP+ were limited and often you couldn't get one, while DAS were unlimited and you could always get one when FP+ was not available. Because of that perceived "advantage" we discussed on here and elsewhere, all the time, the problem with folks wanting the unlimited FP+ (DAS) so they would lie at Guest Relations to get a DAS. We talked about it for years.

When the new DAS was announced there was the thought process it would be harder to get because now with Genie+ (FP+) having a cost (and subsequent inflexibility) there would be those lying to get DAS for free. I am sure it happens, here and UO. I've actually seen folks in line getting their stories together.

I can not separate the two of them because they work in an interchangeable manner. BOTH are the counterpart to waiting in the standby line. BOTH have booked return times. BOTH allow you to do something else while you wait. BOTH were free.

We disagree. That is okay.

 

[Lilsia]

No reason to go back and forth.

NEVER said they were counterparts. They were two programs that worked similarly, at the same location to accomplish the same thing. The difference was FP+ were limited and often you couldn't get one, while DAS were unlimited and you could always get one when FP+ was not available. Because of that perceived "advantage" we discussed on here and elsewhere, all the time, the problem with folks wanting the unlimited FP+ (DAS) so they would lie at Guest Relations to get a DAS. We talked about it for years.

When the new DAS was announced there was the thought process it would be harder to get because now with Genie+ (FP+) having a cost (and subsequent inflexibility) there would be those lying to get DAS for free. I am sure it happens, here and UO. I've actually seen folks in line getting their stories together.

I can not separate the two of them because they work in an interchangeable manner. BOTH are the counterpart to waiting in the standby line. BOTH have booked return times. BOTH allow you to do something else while you wait. BOTH were free.

We disagree. That is okay.

It is dangerous the compare Genie+ with DAS. That leads people, who don't know anything about the program, to act as if people are getting some kind of great advantage. DAS people already get enough crap from others accusing them of lying or abusing the system. Posts like yours, comparing the two and saying that they are the same doesn't help.

 

[OurBigTrip]

It is dangerous the compare Genie+ with DAS. That leads people, who don't know anything about the program, to act as if people are getting some kind of great advantage. DAS people already get enough crap from others accusing them of lying or abusing the system. Posts like yours, comparing the two and saying that they are the same doesn't help.

No one is saying they are the same. The DAS is much better than Genie+.

 

[Lilsia]

No one is saying they are the same. The DAS is much better than Genie+.

What I am saying is that you should not be comparing DAS to either FP or Genie+.

so now we have a situation where the average guest has to pay for a service, but DAS holders are getting a superior service for free

Having the mentality that DAS is somehow trumping Genie+, because people pay, what $12 for it, is damaging to those who use DAS. Because it leads people to think that those with DAS are getting something special for free. And that is not what DAS is. You should know better since you said that you have a child that uses it.

 

[lanejudy]

Having the mentality that DAS is somehow trumping Genie+, because people pay, what $12 for it, is damaging to those who use DAS.

“Better” may be a subjective term so I won’t go there. But now with FP and FP+ gone there is no longer a “free” option for the general public to skip/wait outside queues. In that regard, while DAS is not the same as Genie+ it may be considered to have a monetary value if not actually a superior service. The more you argue against that, the more it points out the value and discrepancy.