I think Disney forget to Spring forward...

[Dadof2inOH]

I've been trying to book our FPs for April 11, which is 30 days out, but it's not showing as available yet. Is it common for the window to not open right at 7:00?

 

[Poohlovr]

I'm wondering the same thing. Trying to book for 60 days out (May 11) and it's still not showing beyond April 9 for me. Tried calling Disney for technical help, but that was no help. Says more than a 60 min wait, so I guess they aren't open yet, either

 

[slford00]

They haven't updated their time in the system. This morning is my 60-day out window and we're staying on site, and I just got off the phone with Disney. The castmember spoke to IT and confirmed the system still thought it was an hour behind.

Glad I woke up at 5:55 AM (I'm on central time) for this

 

[Dadof2inOH]

Amen to that! I hate waking up enough on the day of the time change. This is like adding insult to injury. lol Oh well, guess I'll get a cup of coffee and keep hitting refresh, but I'm probably here until 8 now.

 

[Poohlovr]

Yeah--so happy I got up on 3 hours sleep. Thought I would be back in bed by now.
Thanks for the info.

 

[Dadof2inOH]

Update-Yep, opened exactly at 8:00 for me. Hard to believe nobody thought to set the system for DST. lol Hope they get this fixed today, or this is going to make me late for work tomorrow when I try to do our Epcot FPs.

 

[Poohlovr]

Update-Yep, opened exactly at 8:00 for me. Hard to believe nobody thought to set the system for DST. lol Hope they get this fixed today, or this is going to make me late for work tomorrow when I try to do our Epcot FPs.

You couldn't do them all today? I did them through May 15

 

[hiroMYhero]

You couldn't do them all today? I did them through May 15

@Dadof2inOH is offsite and has to wait to book each park day 30 days out.

 

[Poohlovr]

@Dadof2inOH is offsite and has to wait to book each park day 30 days out.

That explains that, then

 

[wdwcindy]

Did anyone have problems booking on 5/14/2017? No problems (once the system opened at 8 am) for 5/11 thru 5/18 EXCEPT 5/14 I get the message that FastPass+ Limit Reached and I haven't booked anything yet. I tried for all parks and get the same message.

 

[hiroMYhero]

Did anyone have problems booking on 5/14/2017? No problems (once the system opened at 8 am) for 5/11 thru 5/18 EXCEPT 5/14 I get the message that FastPass+ Limit Reached and I haven't booked anything yet. I tried for all parks and get the same message.

Do you have an 8-day ticket or a 7-day ticket? The system only allows you to book for the exact number of entitlements.

 

[Queen of the WDW Scene]

Yeah kinda annoying that we lost an hour of sleep and assumed that the window would be open at 7am.
When I saw I couldn't book for the 11th I figured they didn't spring ahead so I went back to bed until 8am.
I didn't get the timing I wanted for TSM but meh it's ok.
Now I'm just wondering if I should be logging on at 8am the next couple days or if they will spring ahead.

 

[wdwcindy]

Do you have an 8-day ticket or a 7-day ticket? The system only allows you to book for the exact number of entitlements.

That's probably what it is. I plan to upgrade to an AP when I get there. Thanks for the info!!

 

[PrincessWithABlaster]

Yeah kinda annoying that we lost an hour of sleep and assumed that the window would be open at 7am.
When I saw I couldn't book for the 11th I figured they didn't spring ahead so I went back to bed until 8am.
I didn't get the timing I wanted for TSM but meh it's ok.
Now I'm just wondering if I should be logging on at 8am the next couple days or if they will spring ahead.

I highly recommend refreshing on the app - especially if you're onsite. On my FP day I didn't get some of the times I wanted and refreshed a bunch of times that day and was able to get everything moved to times I wanted.

 

[Queen of the WDW Scene]

I highly recommend refreshing on the app - especially if you're onsite. On my FP day I didn't get some of the times I wanted and refreshed a bunch of times that day and was able to get everything moved to times I wanted.

Yeah I modified my way to the times I wanted yesterday after TT had said there was nothing in the morning I ended up getting 9:40-10:40 and I could have gotten earlier but we are going to RD FEA.
Also Character Spot had said there was no availability but then when I went to modify the attraction I had chosen I could easily change it to Character Spot with plenty of times.
I just was not quite as lucky with HS today. I modified it to a better time but not to what I wanted but everything worked out in the end.
This ist he first time in 14 trips that I have not stayed onsite. Having a 30 day rolling window is kinda hard to take when I'm used to 60 day full access. Going the week leading up to Easter doesn't help but hey at least I'm getting the attractions I want and I'm booking for 10 people so I would have thought it would be harder to get everything.
Booking MK on Tuesday and then I'm done.

 

[JohnneeO]

Update-Yep, opened exactly at 8:00 for me. Hard to believe nobody thought to set the system for DST. lol Hope they get this fixed today, or this is going to make me late for work tomorrow when I try to do our Epcot FPs.

When the current daylight savings schedule went into effect in 2007, the news articles at the time included a cautionary warning that your computer might not automatically make the change if the operating system was configured to the old schedule. Then newer your system, the more likely the new dates were already programmed in, and you would be fine.

So its possible that an old server somewhere in the Disney universe was still running with an outdated DST setting, and no one knew about it. I would agree that it is quite improbable that this could happen for a company as invested in customer-facing technology as Disney, but it would explain the goof up.

 

[DrummerBoy523]

When the current daylight savings schedule went into effect in 2007, the news articles at the time included a cautionary warning that your computer might not automatically make the change if the operating system was configured to the old schedule. Then newer your system, the more likely the new dates were already programmed in, and you would be fine.

So its possible that an old server somewhere in the Disney universe was still running with an outdated DST setting, and no one knew about it. I would agree that it is quite improbable that this could happen for a company as invested in customer-facing technology as Disney, but it would explain the goof up.

every operating system on the planet takes DST into consideration. This is unbelievable that their date calculations wouldn't use a server date. It has been 7 years since they modified DST.

 

[Maggie'sMom]

Odd thing is my 180 day mark was yesterday and I was able to book ADRs online at 6:00am EDT. The dining reservation system had the time change worked out. I don't understand why the FP+ system didn't have it correct.