I messed up!!!

[dez1978]

I messed up and bought tickets for the wrong night for the xmas after hours. please tell me I can fix this...

 

[MakiraMarlena]

Call Disney and explain.

 

[dez1978]

I'm on hold now. I feel like such an idiot. This is what happens when I do things before coffee

 

[mustinjourney]

I’ll buy them for $5. ;-)

in all seriousness, I’m sure Disney will fix this no problem.

for a fee of $15 per person

 

[dez1978]

Awaiting a call back. I was so excited at 630 this morning that I remembered and got it done so easily lol. No Disney before coffee. Lesson learned.

 

[SweetPeasMom2]

Awaiting a call back. I was so excited at 630 this morning that I remembered and got it done so easily lol. No Disney before coffee. Lesson learned.

Did you ever get a rep? Ive been on hold for over 30 mins and still haven't gotten anyone, much less an option for a retrun call.

 

[Grumpy by Birth]

I’ll buy them for $5. ;-)

in all seriousness, I’m sure the Genie will grant your wish for a fee of $15 per person.

Fixed it for you.

 

[dez1978]

Did you ever get a rep? Ive been on hold for over 30 mins and still haven't gotten anyone, much less an option for a retrun call.

I called the existing tickets line and got thru in about 10 mins and he set it up for a call back which I got about 90 min later and they were able to fix it

 

[Brob2132]

I know people are in the mood to dislike Disney because they’re acting as a business should, but I’ve always found customer service to really go above and beyond on minor issues like this. Glad to hear it’s fixed.