RoseGold
DIS Veteran
- Joined
- Jan 21, 2020
- Messages
- 8,062
To be fair, it would be difficult for a computer to tell what class of DVC you are. There's too many variables. Sure, if you bought before X date, but you have to have bought X points. And even resale can qualify, if it was grandfathered. You could have sold that contract, there's just a lot of factors.
Even my account that looks straightforward White Card, with resale long after grandfathering, could have been inherited or gratuitously transfered.
Obviously, the system has to know how to treat the points themselves, I would imagine that's why points take so long to load. But it can't figure out how to translate that to class. Plenty of cases of people having to call to get their status fixed. It wouldn't surprise me if there are mistakes loading points as well. It's an intentionally complex system with many classes of members.
Even my account that looks straightforward White Card, with resale long after grandfathering, could have been inherited or gratuitously transfered.
Obviously, the system has to know how to treat the points themselves, I would imagine that's why points take so long to load. But it can't figure out how to translate that to class. Plenty of cases of people having to call to get their status fixed. It wouldn't surprise me if there are mistakes loading points as well. It's an intentionally complex system with many classes of members.
Last edited: