This is starting to make sense. The resorts used to show up just fine on the CSR portal. Then they went missing. Sometimes poly would show and every once in awhile they'd all pop back up but then quickly disappear again.
So the workaround was to call cruise and tours. It seems chase caught onto this work around and is stopping it. I say that based on the fact that the hotels show at 1cpp on CF portal. Also, when I booked our Aug trip the normal UR people couldn't help me. Said they could book me but not at the 1.5x rate. I HUCA to Cruise and tours instead and they took care of it.
I think we may be SOL on resort only ressies too.
ETA: park tix available on the CF portal but not the CSR portal. Chef mickey's meals available on both.