Curious on people's thoughts on this - Retention offers.
I had planned on keeping both my plat and CSR this year, and while I know I could probably get a retention offer at least on the plat, I feel that I'm getting the value I want from it this past year despite little travel, and will hopefully this year. Also knowing Amex is every 13 months, would you, as I'm planning to do, wait until next year to see about a retention offer? I'd rather get it when I know I may be thinking of downgrading than get it now when I know I'm going to keep the card. Or is that backward thinking since I know I'm keeping it, get it now. Except I'm more likely to keep it next year if I get a retention offer, and tbh the gold doesn't do a thing for me since my normal grocery store doesn't code as grocery, so I actually use the plat more than the gold.
With the CSR, since they normally don't give retention, would it make more sense to try no thinking they won't offer them next year? And can I do it via chat?
If anything I'll be looking to add the Aspire later this year and then the green for the sub, assuming no popups on either, and then drop the gold and my hilton biz. Unsure what I'll do with my surpass as it depends on the Aspire.