afan
Honorary Bus Driver
- Joined
- Dec 30, 2014
- Messages
- 9,373
$550 AF just posted on my converted Amex MB Plat. I was thinking I'd keep it anyway since I want to stay on Amex's nice list, and between the airline incidentals, Uber, and Saks credits, and Amex Offers, this card is basically a wash for me. I'll have my Biz Plat for Centurion Lounge access until at least August or September. But after that, I don't want to churn through another personal Platinum (i.e. Ameriprise, Charles Schwab, or Morgan Stanley) yet because I'm trying to stay under 5/24 until later this year to pick up a few more cards from Chase. Another two cards won't drop off my */24 count until April 2020, so I need to slow my roll.
I called into Amex's retention department. Rep looked up my account, noticed my spend on the Plat was only "average"* and I have "all these other cards, the Gold, the Biz Plat, a Biz Green, all the Bonvoys, why would [ I] want to keep the Plat?"So tables turned, I list the things I value about the Plat, but tell him that practically speaking, for most things I'm spending on every day, the Plat is a 1x MR card, whereas the other Amex cards in my wallet offer more rewarding bonus categories and I'll put my spend where I get a better bonus. The rep says he'll see if they can offer me some sort of spending bonus that'll help me put more spend on the Plat, puts me on hold for a minute, and comes back with 30k MR for $4k spend in 3 months. Done. Took the offer.
*ETA total spend in the past year was only about ~$11.5k. The rep did say I did "pretty good" a few months ago, which I'm guessing refers to over the holidays and when we bought our Casper mattress, when the statement balances were in the thousands vs. a few hundreds usually. Amex obviously cares about spend.
I don't underatand how they expect people to keep spend up amongst the 5 cards you are allowed, not even looking at charge, when the bonus cats aren't good on all cards. Though I realize biz spend should be separate and not count because it shouldn't be a "business" but still. Even with my real biz if I only spend on stuff I needed for the rental I'd put apend on the card maybe once or twice a year. To do any more than that I'd have to use plastiq which doesn't make sense to do.