daughtersrus
DIS Veteran
- Joined
- Feb 26, 2002
- Messages
- 6,658
We're getting so many offers from U-Verse, Comcast...for low prices that I decided to call Dish Network and see what they would say. At first, I got AT&T since our bill is all together and that rep wouldn't budge. He actually suggested that I cancel and switch to U-Verse. I called Dish Network directly and the customer service rep offered to take off $15 from my bill bringing it down to about $75. I told him that was still more than the other offers so he transferred me to the cancellation dept. I was just going to inquire as to the procedure to cancel but the rep offered to give me some free channels (HBO and some others) plus bring the bill down to $72.99. I told him that still wasn't a good offer since others are offering rebates. Without hesitating, he said that he would give us $20 off for the next 12 months bringing it down to $52.99. I accepted because I was afraid to lose that offer but something tells me I could have gotten him to come down a little more.
I really didn't want to have to deal with switching (setting up the new service, sending the receivers back...) so I'm happy.
I really didn't want to have to deal with switching (setting up the new service, sending the receivers back...) so I'm happy.
