I hate UPS

PrincessShmoo

DIS veteran
Joined
Feb 12, 2009
Messages
55,603
We're expecting an important package. We were notified that it was shipped 6/10. Put the tracking number in and it says "Apartment # missing". We don't live in an apartment. We live in a house. So I call UPS because it says they're "trying to resolve the issue with the receiver". Am told I need tracking number or number off the attempted delivery receipt. There's no attempted delivery receipt. Any way, they say they will hold it at the facility until 6/18 and then return it to sender. And how am I to know that?

If I hadn't called them, it would be gone. When I asked who determines that an apartment number is necessary, he said "the driver". Well, this has happened before. There is a large condo complex when you first turn onto our street, but behind that, it's all houses. He asked are you sure there's no floor number or anything. I said, "no, we all have our own house numbers, mailboxes". I also pointed out this has happened before. They need to retrain their drivers that just because there's condos when you first turn down the street, doesn't mean it's ALL condos.

As it is I can't pick it up until Monday. Yes, the UPS office is open today (Saturday) BUT not for pickups.
 
They've lost at least 4 packages for us. One in Vegas, and three here in FL.
I prefer FedEx.
 
The FedEx drivers are the same. I've had FedEx deliver two packages to me that were not for me. Right street number, wrong street.
 
My favorites are people who live in rural areas or small towns where they don't even have an address.

My Aunt and Uncle lived in a town that all the streets had names, but no numbers. My mom used to send Sees Candy every year for Christmas, and my Aunt and Uncle would get a phone call telling them to drive 30 miles into the next main town to come pick it up since they had no address. My Uncle finally put the number "1" on his house, and the next year my mom send the candy to that address and bingo, it got delivered!
 

we live in the country and had that issue, so now I have everything sent to my parents house
 
My favorites are people who live in rural areas or small towns where they don't even have an address.

My Aunt and Uncle lived in a town that all the streets had names, but no numbers. My mom used to send Sees Candy every year for Christmas, and my Aunt and Uncle would get a phone call telling them to drive 30 miles into the next main town to come pick it up since they had no address. My Uncle finally put the number "1" on his house, and the next year my mom send the candy to that address and bingo, it got delivered!

we live in the country and had that issue, so now I have everything sent to my parents house

OK, I can understand the "in the country, no house numbers" thing. Yes, some delivery people have no common sense to try to figure stuff out. But, we live in a city. With lots of houses, apartments, condos all over the place. If the driver had actually driven down the street to where the number on the address specified, he would have found a house. And I would have my package. Actually, I would have had my package two days ago. :headache:
 
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OK, I can understand the "in the country, no house numbers" thing. Yes, some delivery people have no common sense to try to figure stuff out. But, we live in a city. With lots of houses, apartments, condos all over the place. If the driver had actually driven down the street to where the number on the address specified, he would have found a house. And I would have my package.
what made me mad is they would leave a package at the end of the driveway so anyone that drove past could take it, I even asked if they would drive up into my driveway since we live on a farm and they could turnaround ups said no.
 
The FedEx drivers are the same. I've had FedEx deliver two packages to me that were not for me. Right street number, wrong street.

FedEx crushed DH's antique guitar. It arrived with tire tread marks on the box. The guitar was kindling.
 
FedEx crushed DH's antique guitar. It arrived with tire tread marks on the box. The guitar was kindling.
Wow. That makes me mad and it's not even my guitar.

I also have to say I think the post office sucks at delivering packages too. My mailman is famous for not delivering it even when it says it's out for delivery. Sometimes they come back late at night and out it in the mailbox. Weird. Maybe amazon drones will solve this problem lol.
 
To be fair, it's UPS, FedEx, and regular USPS. Our mailman made the decision about three years ago that they will no longer deliver packages, only letters. If we get a package, we have to go pick it up. The reason? We have 10 steps leading up to our door and it's "too dangerous" for their delivery workers. Stupid. FedEx and UPS will still deliver so I tell people sending me things to use those services instead.
 
When we first moved into our house here in Florida we received two deliveries, one from FedEx and one from UPS. We had just closed on the house, it was a new build in a new part of town - I don't think it could have been on any map yet. But we received both deliveries. I was so impressed.

I would blame the particular driver before I'd blame the whole company.
 
When we first moved into our house here in Florida we received two deliveries, one from FedEx and one from UPS. We had just closed on the house, it was a new build in a new part of town - I don't think it could have been on any map yet. But we received both deliveries. I was so impressed.

I would blame the particular driver before I'd blame the whole company.
Oh, I totally blame the driver. And I intend to lodge a complaint when I pick up my package on Monday.
 
:lovestrucI am feeling blessed to have the drivers we do. We regularly receive packages for, UPS, FedEx and USPS, and all our drivers find us,mans bring it up to the door. If we are not home, they make an attempt to leave it behind something so not visible from the street. Make me think I need to start giving them Thank you goodies so they keep on our route and keep finding us!:love1:
 
Currently I have a letter, which is obviously a card with something inside it, waiting to be returned to the Post Office as the address is pretty much nothing like ours. If we were on Pine Street and it was addressed to Pine Court I'd understand but it's not even close to our address. I googled the address and turns out it's on the far side of town, so it's not even a neighbor.
 
When we first moved into our house here in Florida we received two deliveries, one from FedEx and one from UPS. We had just closed on the house, it was a new build in a new part of town - I don't think it could have been on any map yet. But we received both deliveries. I was so impressed.

I would blame the particular driver before I'd blame the whole company.

LOL. It took the U.S. Post Office 20 years to put our subdivision on a regular route. First letter carrier back from his assigned route had to go back out and deliver our mail. During November and December when mail volume was up from sales flyers and Christmas cards, we regularly didn't get our mail delivered until 7 pm.
 
Tell me about it. We were shipping a number of packages to arrive at a business on Columbus Day (the business was open). UPS does not consider this a holiday and it's supposed to be a regular day for them. Except the UPS driver said all of the businesses on his route were closed since it was a federal holiday and so he made no deliveries that day.
UPS drivers will lie when it suits them.
 
LOL. It took the U.S. Post Office 20 years to put our subdivision on a regular route. First letter carrier back from his assigned route had to go back out and deliver our mail. During November and December when mail volume was up from sales flyers and Christmas cards, we regularly didn't get our mail delivered until 7 pm.

7? I didn't think the horses stayed up that late
 
Wow. That makes me mad and it's not even my guitar.

I also have to say I think the post office sucks at delivering packages too. My mailman is famous for not delivering it even when it says it's out for delivery. Sometimes they come back late at night and out it in the mailbox. Weird. Maybe amazon drones will solve this problem lol.

Amazon drones won't happen in the US. The FAA won't give them the clearances needed to test, let alone actually deliver.

To be fair, it's UPS, FedEx, and regular USPS. Our mailman made the decision about three years ago that they will no longer deliver packages, only letters. If we get a package, we have to go pick it up. The reason? We have 10 steps leading up to our door and it's "too dangerous" for their delivery workers. Stupid. FedEx and UPS will still deliver so I tell people sending me things to use those services instead.

Using UPS is tricky. They have options called SurePost. What happens is that your package starts out on a UPS truck, gets delivered to your local post office, then the USPS takes it the rest of the way.
 
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