I got a survey postcard....

[vicb]

from BWI. Did anyone else get a similar thing?

I went on line and completed it. Never had this come about from my other stays at WDW.

Just curious?

 

[jmcross]

I got one last month after our stay at AKL. While I loved the resort, I was not at all pleased with their check-in procedures(or maybe we were just unlucky that day). I reflected my disappointment in the survey.

 

[tinkerb]

I received one after our stay at CSR last October. I have received another one on a previous trip also. I always try to complete them so they have some feedback.

 

[EEyorelover22]

What went wrong at AKL check-in? Curious as we are staying there in June.

 

[dizneycc]

We have received the survey twice. Once from the WL and once from the CR.

 

[jaysue]

Received the survey from a BWV stay, the first question was how did I arrive at WDW and I chose by car and wham! bang! the survey closed and they said they were only interested in people who arrived by air

I was a little miffed that they so so wanted my opinion on the postcard and then shut me down after one question

 

[jmcross]

Eeyore-
We went on February vacation week and when we checked in, they said they couldn't honor any of my requests.(I had three for Arusha savannah, bunk beds, 3rd floor). Then we were directed to the wrong room toting our own luggage as bell services was unavailable. We went back to the front desk and were given a second room which reeked of cigarette smoke(not their fault, I know.) Then the third room was facing the woods instead of a savannah view. Finally, after all this moving they upgraded us because of all this trouble.

It sounds kind of silly now that I put it all in writing but it was distressing at the time. I just don't understand why they don't assign rooms ahead of time. They seem to scramble to find rooms as people check-in.

I just think it was bad timing on our part and a crowded, busy week. The resort is beautiful and our stay was wonderful after this rocky start.

Joanne

 

[EEyorelover22]

I don't think it sounds silly!! What a pain. I sure hope we get our request for bunk beds. That's all my DS really wants is his own bed and he'll be as happy as a lark