blackjackdelta
<font color=darkorchid>Uncle had an "in" with Walt
- Joined
- Jul 23, 2005
- Messages
- 8,847
I clicked on this link just to see what you posted!I always value your posts/opinions on this board.
I love the Hojo; we have only stayed there once, but the service and quality was unbelievable for the price. We plan to stay there every time we go in the future. The staff encouraged us to go to the parks reassuring us they would put away our Vons grocery order, and they did so perfectly! They have once again offered to do so for us on our next trip (we may be an hour late to check in from when they deliver the groceries, but they said they would take care of it for us!) Lorealle and Jennifer are *so* nice, as is the rest of the staff. The hotel cleaning staff is unbelievably friendly and happy, too- they are very hard workers, and wonderful people! I can't understand a lick of Spanish, yet I was able to convey (via playing charades) to cleaning staff that 1.) I was sick and couldn't have the room cleaned as I needed to sleep, 2.) Could I please have decaff coffee (they didn't have any but I understand that they do now.) and 3.) Could I please have some towels, glasses, and have the wastebaskets emptied. She did all that! Awesome lady, she was in our room daily and did a great job cleaning. We had a minor internet problem upon our arrival but it was resolved straight away after I called the help desk. I loved how fresh and clean the linens smelled and looked. Cleaner than what I can get ours at home, it seemed.
The bathroom was older, yes, BUT was very clean. They also had a cool 'hidden Pinocchio' in the tub area if you looked carefully.
I didn't think to look at the vents, but I don't usually do so. The Pirates Cove area at the Hojo was the highlight of our kids vacation, Disneyland and CAP included!! I can't recall how much foam was in the water in the hot tub, but so long as a person doesn't submerge, and so long as they go back to their rooms and wash off, likely no big deal. I am a self-admitted germ freak, and value cleanliness in a hotel, and I found all that during our stay at the Hojo. I also loved the gift shop! Everything we needed was there. Our sunglasses that we purchased broke the same day, and they exchanged them for new ones the next day when we returned to the gift shop. The free wired internet was great, as were the in-room safes. The walk was an easy 7-8 minute walk to Disneyland. Tons of restaurants nearby. Free internet kiosks in the lobby. Great coffee makers in the room. I'm looking forward to our next stay there. The report didn't change my mind, and she (OP) said she would still stay there as well, again sometime. She probably just found it odd/not in character with the Hojo, and so now they will remedy whatever needed to be remedied, and things are all good now.
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What I meant to say is all places have problems. DSF has every right to voice an opinion about what she obsereved. I am stay in this weird looking hotel in Dubai and it is costing the company $$$$$ and it still has HK/service problems. You find things like DSF's observations everywhere and at least Lorealle is working on a solution. I must admit that my hottub at home does not look like the one in the picture.
Jack
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