blackjackdelta
<font color=darkorchid>Uncle had an "in" with Walt
- Joined
- Jul 23, 2005
- Messages
- 8,847
I clicked on this link just to see what you posted!I always value your posts/opinions on this board.
I love the Hojo; we have only stayed there once, but the service and quality was unbelievable for the price. We plan to stay there every time we go in the future. The staff encouraged us to go to the parks reassuring us they would put away our Vons grocery order, and they did so perfectly! They have once again offered to do so for us on our next trip (we may be an hour late to check in from when they deliver the groceries, but they said they would take care of it for us!) Lorealle and Jennifer are *so* nice, as is the rest of the staff. The hotel cleaning staff is unbelievably friendly and happy, too- they are very hard workers, and wonderful people! I can't understand a lick of Spanish, yet I was able to convey (via playing charades) to cleaning staff that 1.) I was sick and couldn't have the room cleaned as I needed to sleep, 2.) Could I please have decaff coffee (they didn't have any but I understand that they do now.) and 3.) Could I please have some towels, glasses, and have the wastebaskets emptied. She did all that! Awesome lady, she was in our room daily and did a great job cleaning. We had a minor internet problem upon our arrival but it was resolved straight away after I called the help desk. I loved how fresh and clean the linens smelled and looked. Cleaner than what I can get ours at home, it seemed.
The bathroom was older, yes, BUT was very clean. They also had a cool 'hidden Pinocchio' in the tub area if you looked carefully.
I didn't think to look at the vents, but I don't usually do so. The Pirates Cove area at the Hojo was the highlight of our kids vacation, Disneyland and CAP included!! I can't recall how much foam was in the water in the hot tub, but so long as a person doesn't submerge, and so long as they go back to their rooms and wash off, likely no big deal. I am a self-admitted germ freak, and value cleanliness in a hotel, and I found all that during our stay at the Hojo. I also loved the gift shop! Everything we needed was there. Our sunglasses that we purchased broke the same day, and they exchanged them for new ones the next day when we returned to the gift shop. The free wired internet was great, as were the in-room safes. The walk was an easy 7-8 minute walk to Disneyland. Tons of restaurants nearby. Free internet kiosks in the lobby. Great coffee makers in the room. I'm looking forward to our next stay there. The report didn't change my mind, and she (OP) said she would still stay there as well, again sometime. She probably just found it odd/not in character with the Hojo, and so now they will remedy whatever needed to be remedied, and things are all good now.
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What I meant to say is all places have problems. DSF has every right to voice an opinion about what she obsereved. I am stay in this weird looking hotel in Dubai and it is costing the company $$$$$ and it still has HK/service problems. You find things like DSF's observations everywhere and at least Lorealle is working on a solution. I must admit that my hottub at home does not look like the one in the picture.
Jack
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I always value your posts/opinions on this board.
) to cleaning staff that 1.) I was sick and couldn't have the room cleaned as I needed to sleep, 2.) Could I please have decaff coffee (they didn't have any but I understand that they do now.) and 3.) Could I please have some towels, glasses, and have the wastebaskets emptied. She did all that! Awesome lady, she was in our room daily and did a great job cleaning. We had a minor internet problem upon our arrival but it was resolved straight away after I called the help desk. I loved how fresh and clean the linens smelled and looked. Cleaner than what I can get ours at home, it seemed.
The bathroom was older, yes, BUT was very clean. They also had a cool 'hidden Pinocchio' in the tub area if you looked carefully.
I didn't think to look at the vents, but I don't usually do so. The Pirates Cove area at the Hojo was the highlight of our kids vacation,
That was never my intention. In fact, I apologize if anyone felt I was being antagonistic at all towards Hojos, Lorealle or them. (I already apologized in another post on another thread to Lorealle directly for any antagonistic responses when I thought they didn't care about the issues there.) I simply thought that I should post my honest review of our stay there and the conditions we encountered, especially since there really were no responses when I inquired about the King rooms. I knew I would take some heat for posting a negative review about Hojos, but I felt I needed to be honest and true to myself.

Going to disney at xmas time and was wondering if anyone has pictures or review on this HOJO, got a good deal, the neighboring hotels are pricey at holiday time especially for 9 days! Anyways sharing with Dsister which makes it an even better deal, wondering if anyone has had any problems, with space or anything like that? There will be a few kids with us..a reply or pics would be a big help
Black and fuzzy behind the tap doesn't sound too good. When I think of black and fuzzy I think of toxic black mold; it's not good for anyone to be breathing that stuff in.
The only way is to drain, dry out and scrub, scrub, scrub.
So when this thread popped up again I decided to google for more info. I honestly couldn't believe it either...I am also a germ freak because of pre-existing health conditions so cleanliness and things being sanitary are important to me for obvious reasons. I was surprised that so many thought I was attacking Hojos or felt the need to defend them and justify the conditions. You are absolutely correct, these conditions shouldn't be happening in any hot tub and people should avoid going in if they see it in this kind of condition. Also, as per the article above, if you smell a strong chlorine smell, it's because the chlorine is interacting with the ammonia in urine and perspiration and therefore not working as effectively as it should be to kill bacteria/viruses; so that would be something to strongly consider before going into any public pool/jacuzzi.