How to request Longhouses at Poly

Discussion in 'Disney Resorts' started by katievb1, Apr 3, 2013.

  1. katievb1

    katievb1 Earning My Ears

    Apr 3, 2013
    We're going to the Polynesian for the first time in about 2 weeks. We want to make sure we have a room with a balcony. Does anyone know if it's better to call and request only the longhouses that have balconies on all floors (Rapa Nui, Tahiti) or can we request a third floor only room at certain longhouse? Do they usually honor those requests?
  2. OKW Lover

    OKW Lover Retired and living 2 miles from The Castle. DIS Lifetime Sponsor

    Apr 29, 2004
    If a balcony is your main criteria, just word your request "Balcony Room". That tells the room assigner what's important to you. If you were to request a particular building they wouldn't know why and might just put you in a building nearby if there wasn't any other availability.
  3. mickeynut1

    mickeynut1 DIS Veteran

    Apr 16, 2007
    I agree with the pp to request a balcony room rather than a specific longhouse. Disney will do everything they can to accommodate your request, but keep in mind that there is no way to guarantee or make sure you get a balcony. With that said, your chances are pretty good if you make a balcony your request rather than requesting a specific building or 3rd floor room. Good luck.
  4. stevecin721

    stevecin721 Earning My Ears

    Apr 2, 2013
    When we stayed at the Poly two years ago we requested the Tahiti building when we made our reservations. We also called and talked to someone and again made the request for the Tahiti building. They honored our request The Poly is a great resort.

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